Hi, the computer my parents are using got infected when my mom inadvertently downloaded soemthing on the internet. And now every 5 minutes a window would pop up and announce that the computer is infec ...

Hi Touch, I will do the system restore bit when I get home tonight. And your other advice is duly noted as well. :smile: imrefer

Hi Touch, Like you said, the file morphed into another non-descriptive name and I have to delete them in the safe mode. After the reboot, it seems we have expunged all the offensive files. I can't ...

Hi Touch, I did the cleanup as you instructed. A couple of things happened. First, as the mway was scanning, i noticed the Nail.exe file I had removed kept regenerating itself. I had to remove i ...

Thanks Touch. Right now I am at work and I will go home lunch time to try your suggestions. I will report back as soon as I finish. imrefer