The original version of this page can be found at : http://forum.bullguard.com/forum/14/360-Share-Pro-Wont-Start-Up_36817.html
Posted By : steph! - 9-25-2006 2:17
Hi. I've been trying to start up my music dowloader, but it never does! This box always shows up with an email that can help me if i send the code. I tried send it but it came back as mailer daemon. Please help asap!
 
 
 
 
360Share Pro version 4.2.6 Pro
Java version 1.4.2 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 3803624/4128768
 
com.limegroup.gnutella.gui.Main$StartupFailedException: invalid logicrypto.jar
 at com.limegroup.gnutella.gui.Main.sanityCheck(Main.java:273)
 at com.limegroup.gnutella.gui.Main.main(Main.java:49)
 
STARTUP ERROR!
 
-- listing properties --
FILTER_HASH_QUERIES=true
APP_HEIGHT=746
DIRECTORIES_TO_SEARCH_FOR_FILES=C:\Documents and Settings\Jocy\Deskto...
FRACTIONAL_UPTIME=0.008720967
LAST_EXPIRE_TIME=1155257788796
SESSIONS=91
DIRECTORY_FOR_SAVING_FILES=C:\Program Files\360Share Pro\Gui
RUN_ONCE=true
CLIENT_ID=C7D7851739D5F0B462E3894F74C32400
LAST_SHUTDOWN_TIME=1155839058515
DAAP_ENABLED=false
TOTAL_UPTIME=858113
AVERAGE_UPTIME=9534
UNSET_FIREWALLED_FROM_CONNECTBACK=true
APP_WIDTH=1028
INSTALLED=true
MAX_SIM_DOWNLOAD=3
LAST_GWEBCACHE_FETCH_TIME=1155839018625
CONNECTION_SPEED=1000
WINDOW_Y=-1
UPDATE_DELAY=431999998
WINDOW_X=-5
 
 
 
FILES IN CURRENT DIRECTORY:
C:\Program Files\360Share Pro\gui\360Share Pro.exe
LAST MODIFIED: 1141321922947
SIZE: 131072
 
C:\Program Files\360Share Pro\gui\lib
LAST MODIFIED: 1141610607015
SIZE: 0
 
C:\Program Files\360Share Pro\gui\root
LAST MODIFIED: 1141610607296
SIZE: 0
 
C:\Program Files\360Share Pro\gui\windows
LAST MODIFIED: 1141610608265
SIZE: 0
 
 

Posted By : msboots - 4-19-2007 2:03
Some how my java settings got erased from my computer. I need the customer service number, because I am just learning how to work my computer. I have been having a hard time finding the telephone number online. I reached someone yestarday, but I had my e-mail address mixed up and could not receive the settings. Someone please help me! I set up a new e-mail account that is easier for me to use, because I've been missing alot of e-mails. Please send me the customer service number or the java settings. My new        e-mail address is   msboots724@yahoo.comconfused

Posted By : DEBUG66 - 4-20-2007 11:42
blush HERE'S THE 360 SHARE PHONE NUMBER 1-888-448-6872. INTERNATIONAL NUMBER IS 514-733-2716. I CAN'T GET MINE TO DOWNLOAD.
 

Posted By : Finger Flipper - 4-24-2007 6:47
My 360 would not open, wouldn't do anything,   I contacted 360 and i had a java update that was
working against the other updates...... they told me to delete all updates except the newest one it works fine now.
go to control panel.... add/remove programs... scroll down to the "J"  and delete all but the latest Java updates
example  J2SE Runtime Enviroment 5.0  update 10 ( keep the latest )
cool 

Posted By : vajmanalo - 4-24-2007 10:37
I have this same problem with 360 pro share, I already paid one year subscription that costs us 70 US dollars. What will happen now? We need answers.........Is there a way we can trace their office address so we can directly contact them.

Posted By : Scrollgirl - 4-24-2007 11:59
I had this same problem. I was a 'lifetime' member to 360 Share and it worked fine. I have recently been directed to 360 Share Pro and instructed to download it. When I did so, it wouldn't open up. Nothing. I followed the 'help' directions and submitted a request ticket to receive help. I was instructed to remove ALL Java from my computer and given http://www.musicformembers.com/downloads/jre-1_5_0_10-windows-i586-p-s.exe as a link to obtain the new Java download. After restarting my computer, I downloaded the new Java exe program and everything worked fine. I hope this helps some of you, as it was frustrating for me to go through the process, but it worked. Good luck.

Sheila

Posted By : Scrollgirl - 4-25-2007 12:35
One more thing . . . do NOT install the Java update 6.1. I was prompted to do so this morning, and again my 360 Share Pro wouldn't open. I uninstalled the update and it works fine. I contacted 360 Share and informed them that their software won't work with this update from Java. I would just skip the update until they resolve the conflict. Good luck again!

Sheila

Posted By : vajmanalo - 4-26-2007 7:32
 I followed Scrollgirl instruction and it works.  Thank you very much.

Posted By : itteebitty - 4-28-2007 6:55
When using 360 Pro Share it connect and tells me that there is a firewall present that is not allowing it to see out to the internet. Does anyone know what to do?

Posted By : sup hommies - 4-29-2007 9:13
smile lk i found a way 2 hack runescape jsut send me ur username and pass on my email mounif_f@hotmail.com i wil lamke it a high lvlv for u ok
 

Posted By : pedders - 5-3-2007 12:23
I had the same problem a while ago, got in touch with them and was told that I needed to reinstall the programme, the updated version, which I did, and hey presto, it worked. Now, Ive tried to connect this morning, but nothing happened, wouldn't even open, so I though that it must be same problem, so uninstalled it, and now cant re-download it, the site doesn't recognize my username and password, although I've been able to download Limewire (basic). Can anyone suggest how I can re-install 360 share pro without having to pay AGAIN!!! I originally paid for lifetime membership, inc. movies.

Posted By : pedders - 5-3-2007 1:02
Hi again. Ive uninstalled the lastest java download 6.1, kept the java 5.11, gone to http://www.themusicsmembersarea.com/downloads/installpro.exe, and have been able to re-install it, and it's working!!!!!!!!

Posted By : ANKHESENAMUN - 5-4-2007 2:28
HELLO, IM A NEW-BE..JUST WANT TO SAY..I 2 HAVE PAID FOR THE "360 SHARE PRO" AND IT NOW WONT WORK, HAVE SENT THEM 10/15 E,MAILS..AND THEY HAVE NEVER SENT ME A REPLY YET?...ANYONE KNOW WHATS GOING ON?...SCAM COMES 2 MIND? mad

Posted By : hazelpj - 5-5-2007 5:35
hi ankhesenamun
click on 360sharePro (12) AT THE BOTTOM OF THE PAGE IN RED
& you will find all the help you need from REDD & SCHROLLGIRL
just follow their instructions & i can assure you that it will work
regards Hazel

Posted By : NickyDragon - 5-7-2007 5:48
Until today I would have agreed that 360 Share Pro is some kind of scam, but thanks to Dacaria's comment I now have the software working again as before and I'm really happy with it!

Having bought it in July 06 it stopped working in Dec 06 and I'd pretty much given up on it. I'm running XP and the program started as usual but it would never connect to anything.

I also thought that the Java environment explanation on many of these comments was just for if you couldn't start the program at all, rather than the not connecting problem.

Eventually I tried the instructions from Dacaria anyway and it all started working again - many thanks Dacaria!!! The instructions were:

360 share pro only works with Java J2SE Runtime environment 5.0 Update 10.

Erase 360 share pro. Remove all the Java updates EXCEPT 5.0 Update 10. Here it is if you don't have it:

http://www.themusicsmembersarea.com/downloads/jre-1_5_0_10-windows-i586-p-s.exe

Restart computer.

Search c: documents and settings and delete any .360 share pro files. Go to c: program files and delete any .360 share pro files found there. Check Java files to make sure only [jre1.5.0_10] is there.

Reinstall 360 share pro:

http://www.themusicsmembersarea.com/downloads/installpro.exe

Hope this helps.

Posted By : John A Field - 5-12-2007 5:40
Thanks very much for all the advice re 360 Share Pro won't start up. I was pulling my hair out trying to figure out why it would not load up. Simply removed the latest version of Java and guess what work again
 
Thanks all

Posted By : SmileMaker - 5-12-2007 8:40
360 Share Pro has been giving me FITS for months now-thanks to this forum I'm BACK-love the 360yeah program

Posted By : bungy - 5-18-2007 11:35
Hi, would just like to say that i had the problem of 360 share pro not starting up, it appeared that nothing would happen when clicking to open it, i followed scrollgirl's advice and it now works great.


Many thanks to you scrollgirl

Posted By : nowshining - 5-21-2007 1:56
360share is a scam, you've been scammed it connects thru the gnutella network which if free and there is no membership fees at all.. REPEAT there is NO MEMBERSHIP FEE AT ALL IT'S FREE TO P2P and it's a ripoff..


http://www.gnutellaforums.com/open-discussion-topics/28751-membership-warning-beware-download-p2p-clients-only-thru-official-sites-5.html#post119879


i am a member there - same username.. :)

Posted By : UK.OK - 5-21-2007 4:37
I have had the same problem as everyone withe 360 sharepro after re-install..today I first went to add/remove programs and removed all java updates. I then searched computer for all 360 sharepro files and deleted these as well. Then I went to Java website and downloaded java 6.1 (latest version) this automatically ends up in your program files by default. I then downloaded sharepro 360 and when the box that asks if you want to run or save. I opened a new folder in 'My Doc's' and called it 'Downloads'I clicked save... to my documents ...downloads. When download was finished I rebooted my computer just in case this was needed and after it rebooted went straight to my documents/downloads opened the folder and clicked on the 360 logo. BINGO everything worked. Hope this helps. I still prefer my old DANSETTE record player!!!smilewinkgrin

Posted By : chanbrie - 5-28-2007 2:29
I have tried everything that everyone has posted to fix 360share and nothing is working. i have gone to the links everyone has posted and i am told they dont exist. My 360 was working fine and then it just quit. HELP
 
Your search - http:www.musicformembers.com/downloads/jre-1_5_0_10-windows-i586-p-s.exe - did not match any documents.
 
Your search - http://www.the musicsmembersarea.com/downloads/jre-1_5_0_10-windows-i586-p-s.exe - did not match any documents.
I also went to the sunjava site and there is no download for update 10

Post Edited (chanbrie) : 5/28/2007 1:45:01 AM GMT


Posted By : Greene Blob - 5-28-2007 2:50
Thanks... Mine stopped working after a month or two. I thought that it was eating up my computer, but I was wrong. I followed Scrollgirl's approach... I deleted Java 5.8, 5.9, and 6.1, and installed jave 5.10, and it instantly worked when i opened it. Thanks!! :-)

Posted By : adri123 - 5-30-2007 5:26
re 360 not starting up, i went to add/remove programs and uninstalled Java update 6.1 and it works ok, try this

Posted By : 1shelly1 - 5-30-2007 9:35
Hi there. I am a new member. I have had problems with 360 Share also. I downloaded it in Nov 06, it worked great at first, then my computer crashed twice, and I lost all my songs, then I could not use 360. I am trying Limewire, but supposedly this has a bunch of problems?!?

I am trying to find music downloading sites for transfer to iTunes, does anyone have any suggestions?

Thanks

Posted By : pugsley - 5-31-2007 7:16
Thanks.......Remove Java 6.1 and the program will connect....

Posted By : pugsley - 6-1-2007 1:12
  BTW....if you remove Java 6.1 using Control Panel.......things like Windows Update, Norton Internet Security and maybe other things won't work!
 
  I had to use "Go Back" to restore my system which included a reinstall of 6.1.
 
  The 360 Share program would come up with 6.1 removed but I could not get connected because of a firewall problem. 
 
  I really like 360 Share but I'm not going to sacrifice system security. Hopefully a patch of some sort will be developed.

Posted By : carxlinda - 6-4-2007 1:25
im having problems with my 360share pro i uninstalled and installed and only kept java 5 on my computer but now my share pro is telling me that a firewall is blocking the program can anybody help me please!
 
here is my e-mail carxlinda@roadrunner.com

Posted By : Katarina V - 6-4-2007 4:13
Having not used this program for several months I couldn't connect today. I redownloaded the 360 share pro program from http:www.musicformembers.com and it is working again. I didn't do anything re Java

Posted By : bahamas - 6-16-2007 3:39
YOU GUYS ARE GENIUSES! I too think this is a scam, or maybe they created this program that causes all these glitches so you are forced to delete the program and you have no way of recovering your password from them so therefore you have to PAY AGAIN. This happened to me twice...silly me i guess. I had E-TOMI p2p and i got a virus that wiped all my softwares off the PC, i emailed, the company and gave my email and password and they never replied, then later i found out that i never existed in their database. I re-paid for unlimited access again and i got 360share pro, then this stupid icon wouldnt open up when i clicked it, i hadn't used it for a long time. But then i searched how to fix it and i found your website for these similar issues. i too deleted Java 6. and simply clicked the p2p again and vwala! I live in the Bahamas guys, we are not that 21st century yet, technology is far behind here...so thanks a bunch becuz i would have paid!

Posted By : PRAY4BEN - 6-19-2007 2:45
THIS IS CRAZY I PAID FOR A COMPLETE YEAR AND NOW 360 SHAREPRO WANT OPEN AT ALL!!!!!!!!! HOW DO I GET MY MONEY BACK OR GET THIS FIXED???? IS ANYONE ELSE HAVING THE SAME PROBLEMS??

Posted By : worldofjobi - 6-19-2007 8:44
My computer crashed recently and I lost everything. When I rebooted my computer I tried to re-install 360 pro share as I had paid £25 for lifetime membership, it didnt work, they said they couldnt find my account on their system. So I sent an email explaining my problem and they said they needed a licence number which I didnt have because that had been wiped out with everything else. Now I cant get my money back and I cant download any music. Have emailed clickbank to see if they can help, but they cant because I purchased more than 8 weeks ago. Anyone who has got any ideas I would be grateful, I dont see why I should have to pay again. Clickbank have sent a copy of the purchase agreement to 360 pro share to prove I have paid but they still wont refund my cash.

Posted By : tiffmac - 7-4-2007 9:19
I had 360 Share Pro for about a year or more and it stopped all of a sudden and then I got onto this site through Google and was so pleased to see that I wasn't on my own with this situation.  Thank you especially to Scrollgirl and Nicky Dragon's comments, awesome help, I had only just downloaded the latest Java update so got rid of that and all the others and installed Version 5 Update 10 and restarted and it worked.  Didn't have to re-install 360 Share Pro though. Thanks so much again.hop

Posted By : SmileMaker - 7-11-2007 7:06
It's pretty frustrating-this 360 Share Pro-but if u stick with the advice given it will work-i refer to NickyDragon's report-i tried it 3x before i finally did it her/his? way
 
I deleted all 360 files as well as Java-all of em!
After restarting i searched for more 360 files and deleted them
 
Then i went to 360 home page to DL section and hit the bar for DL now
 
Forget version 10 of Java-stay with 360 Download-it installs version 9
 
on the initial setup-choose save smhair
 
the next time u have that screen hit RUN and it will WORK  yeah
 
Don't wait and click on the install pro on the desktop-i never got it to work clicking the icon on the desktop for installpro
 
jumpin 

Posted By : Twylasaurus Rex - 7-31-2007 3:50
I Just wanted to say thank you for the Link....After several weeks of frustration the Java Download you supplied worked.  Now I do not have to hurt anyone!  :p


T-Rex

Posted By : whisky6 - 8-20-2007 2:51
Concerning the 360 share pro problems ,  If you have recently upgraded your Java (7) share pro will not operate.  You Must uninstal that upgrade before your 360 will continue to work.  Also if you have upgraded to VISTA you are F_*ked too.   LOL

Posted By : hotmomma - 10-19-2007 12:49
omg my 360share pro wont start up either usually the little box would pop up as soon as i click it  and now it dosent even do any thing

Posted By : hotmomma - 10-19-2007 12:51
some please tell me how to fix it im not really to good with computers so lay it on me softly!!!

Posted By : bruffcake - 10-21-2007 12:38
Ive had trouble with 360 pro twice now, first was a java problem which i deleted and it worked. the second one i deleted some java and nothing so i went onto musicformembers.com and put my username and pass for 360 pro and reinstalled it and it works again now, hope this helps anyone.

Posted By : lricky - 10-30-2007 1:42
i too used scrollgirl's advice. worked like a charm. thanks.

Posted By : Mich_ael - 3-10-2008 7:40
Many thanks to Scrollgirl (Sheila) for the help. You`ve feinately got the answers. Thanks again

Posted By : stevo632 - 4-20-2008 3:10
all you have to do is go to the 360 website go to "members" and download it again no payment needed you will then be able to download again hope this helps

Posted By : Hyperchick - 4-29-2008 4:45
The 360 sharepro won't even launch!
How do I fix it?
Help me!!!!
confused confused confused confused confused confused confused confused

Posted By : webhead - 5-25-2008 10:24
I read your complaint online about your not being able to connect to 360 Sharepro. The problem lies with your J2SE which is java updates. Apparently, Java 6.1 doesn't work, so try Java 5 update 10. Sometimes your computer will automatically update Java for digitals software on your computer without your consent. 360 Sharepro only operates on one older version of this Java software (which is java 5:10. 360's phone number is 888-448-6872 and they have a support team that would be glad to help you through this ordeal. Their hours of operation are M-F 8 a.m. to 7p.m. eastern standard time. Hope this is useful information.

Posted By : hayz1989 - 8-4-2008 2:39
whats the 360 share website


stevo632 said...
all you have to do is go to the 360 website go to "members" and download it again no payment needed you will then be able to download again hope this helps

Posted By : beceat - 8-12-2008 2:51
Hi everyone,
Firstly I would like to thank Nickydragon you got my 360 downloading again, so a word to all you guys that have trouble just follow Nickydragons advice and it will sort out your problem.
Thanks.smilewinkgrin