ooddle some time ago i started experiancing the symptoms of a virus. there are multiple users on my laptop so i presume it came from one of them. i tried to open kapersky however it wont let me, the programs are still there and a hour glass still appears when i click it but still nothing. the virus is just a neusance, to my knowlage nothing extreme is happening, all it was doing s directing me to different, often random, sites when clicking on search engine results. however i seemed to stop this by using ccleane and now that asnt happened, but i still cant open kapersky, hijack this and wont even let me install combofix, spybot search and destroy or superantivirus wich i got recommended on another site. can anyone help. Back to Top
Touch Forum Moderator Hello oddle
to your Desktop and doubleclick on DDs.scr to run it. If your security software includes script blocking features, please disable these before you run this utility.
There are details for disabling many programmes [URL="http://www.bleepingcomputer.com/forums/topic114351.html"]Here[/URL]
When the scan has finished, two logs will open. Copy and paste both reports in this topic.
The logs will be reasonably large so you may have to divide them into sections and make several posts to post them.
Do NOT post your problem in someone elses thread.
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ooddle this was the first one that poped up: Back to Top
ooddle and the second: Back to Top
ooddle plus i obviously didnt delete it all as now the old problem oftransfering me to other sites has begun once again. Back to Top
Touch Forum Moderator Ok.
Please download combofix here ->
Before Saving it to Desktop, please rename it to 321.com to stop malware from disabling it.
Disable your AntiVirus and AntiSpyware applications, they may otherwise interfere with Combofix.
Now, please make sure no other programs are running, close all other windows.
Usually located in c:\combofix.txt, please post it to your next reply
Do NOT post your problem in someone elses thread.
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ooddle i have uninstalled kapersky already as it was pointless, but although there is no kapersky stuff on there the combofix is saying there is still kaperskky scaning aplications still running. I am pretty sure this cant be true but here is the log: Back to Top
Touch Forum Moderator
PLUS COMBOFIX asked me to write down these files on paper:
Combofix have deleted them
Download: CCleaner here:
Once installed, run CCleaner click the Windows tab
Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files
System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data
Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok
Then click Run Cleaner (bottom right) then Exit
Please download Malwarebytes' Anti-Malware
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html Double-click [B]mbam-setup.exe[/B] and follow the prompts to install the program. At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select Perform full scan , then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected
When completed, a log will open in Notepad. Please save it to a convenient location.
NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
to download HJTinstall.exe
Save HJTinstall.exe to your desktop.
Double click on the HJTinstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\Hijack This.
Click I accept
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
DO NOT have Hijack This fix anything yet.
Most of what it finds will be harmless or even required.
Post hijackthis log along with Malwarebytes' Anti-Malware log, and tell how things are running ?
Do NOT post your problem in someone elses thread.
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ooddle This is the anti malware: Back to Top
ooddle and the hi jack this log: Back to Top
ooddle and the hi jack this log: Back to Top
ooddle My computer is running really well, i havnt had the same problem of my search engine results going to different websites since. i have reinstalled kapersky, deleted trogens and everything is smooth. Thank you so much, i am so greatful, without your help the only other option would be to wipe the hardrive. Back to Top
Touch Forum Moderator I was glad to help, and you are always welcome back
Now your computer problems are solved, it is time for the clean-up procedure
You should Create a New Restore Point to prevent possible reinfection from an old one.The easiest and safest way to do this is :
Go to Start > All Programs > Accessories > System Tools > System Restore Create a restore point , and Ok it. cleanmgr More options tab
Click START then RUN
Now type Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.
The above procedure will:
Delete the following: ComboFix and its associated files and folders. Reset the clock settings.
Please read this guide about how to protect yourself while on the internet:
Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.
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