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poohbear68
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Date Joined Mar 2004
Total Posts : 1
 
   Posted 3-18-2004 12:22 (GMT +1)    Quote: trojan downloader stubby.aAlert an admin about: trojan downloader stubby.a
Bullguard just found this in my system volume information file...now I can't seem to find it to delete it manually.  It was unable to move or disinfect it.  Any suggestions????  Thanks
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Y2KVirus
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Date Joined Mar 2004
Total Posts : 1
 
   Posted 3-24-2004 4:01 (GMT +1)    Quote: trojan downloader stubby.aAlert an admin about: trojan downloader stubby.a
If your on a windows platform "Example: Windows XP", it wont give you access to the system volume directory. You can only run antivirus and hope it fixes it. Norton, Bullgaurd, McAfee, AVG, Pc-Cillin; one of those should fix it. If you don't already have them just install the trials really quick. Also did Bullgaurd give you a name?
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Marius
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Date Joined Mar 2004
Total Posts : 28
 
   Posted 3-24-2004 6:14 (GMT +1)    Quote: trojan downloader stubby.aAlert an admin about: trojan downloader stubby.a
If you have Windows XP you'll have to manually delete the infected files found in the c:\System Volume Information\_Restore folder, they are part of the Win Xp backup (those backup files were created when the system was infected).
The System Volume Information folder is a hidden, system folder that the System Restore tool uses to store its information and restore points. There is a System Volume Information folder on every partition on your computer. You might need to gain access to this folder for troubleshooting purposes.. In order to do that please follow the steps:
 
1. Right click the My Computer icon on the Desktop and click on Properties.
2. Click on the System Restore tab.
3. Put a check mark next to 'Turn off System Restore on All Drives'.
4. Click the 'OK' button.
5. You will be prompted to restart the computer. Click Yes.
 
If you have Windows Me please consult this link in order to see how to delete the files from the restore folder:
 
Marius Marcu
BullGuard Technical Support Engineer

Post Edited (Marius) : 3/24/2004 5:15:20 PM GMT

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