Free Antivirus Forum - Learn about antivirus, firewalls and personal security
 HomeLog InRegisterCommunity CalendarSearch the ForumView The Member ListHelp
Trojan horse Generic 26
   
BullGuard Antivirus Forum > Virus > Virus Questions > Trojan horse Generic 26  
Forum Quick Jump
 
New Topic Post reply to : Trojan horse Generic 26 Printable version of : Trojan horse Generic 26
[ << Previous Thread | Next Thread >> ]

Diti
New Member


Date Joined Jan 2012
Total Posts : 1
 
   Posted 1-30-2012 11:53 (GMT +2)    Quote: Trojan horse Generic 26Alert an admin about: Trojan horse Generic 26
My computer has been infected by trojan horse generic 26.  i have looked on the internet for a solution and found out that i ought to stop a number of processes.  however, it seems that the virus is blocking my task manager - i cannot start it at all.  could anyone help please?  thanks
Back to Top
 

Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 18005
 
   Posted 1-31-2012 6:30 (GMT +2)    Quote: Trojan horse Generic 26Alert an admin about: Trojan horse Generic 26
Hi Diti  smile
 
 
Let´s see what´running on your computer.
 
 

Click on ->
Download
Latest Version”
Once installed, run CCleaner click the Windows tab
Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files

 
System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Then click Run Cleaner (bottom right) then Exit

 
Please download Malwarebytes' Anti-Malware:
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html"] Here
to your desktop.

Double-click
mbam-setup  and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select
Perform full scan, then click Scan.
When the scan is complete, click OK, then
Show Results to view the results.
Be sure that everything is checked, and click
Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location.

 
NB. If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


 

 

 
Save HJTinstall.exe to your desktop.
Double click on the HJTinstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\Hijack This.
Click I accept
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.


Post hijackthis log along with Malwarebytes' Anti-Malware log, and tell how things are running ?


Please read:  Forum Rules
Click here:   Before-posting-a-log
 
Do not PM me with logfiles. They will be deleted. 

 

Back to Top
 
New Topic Post reply to : Trojan horse Generic 26 Printable version of : Trojan horse Generic 26
 
Forum Information
Currently it is Tuesday, May 22, 2012 12:03 AM (GMT +2)
There are a total of 82.921 posts in 18.688 threads.
In the last 3 days there were 2 new threads and 3 reply posts. View Active Threads
Who's Online
This forum has 33970 registered members. Please welcome our newest member, JohnKWagner.
26 Guest(s), 0 Registered Member(s) are currently online.  Details
5 Latest Threads
BullGuard Support Hijacked :) (0)21-05-2012 19:36:34 (Andreea-Luciana Ostache)
Empty tmp folders (14)21-05-2012 19:31:13 (Andreea-Luciana Ostache)
Bogus BullGuard Websites (0)21-05-2012 14:37:08 (Robert Mateescu)
Multiple Virus Issues (7)19-05-2012 15:44:59 (Touch)