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Conradi
New Member


Date Joined Oct 2005
Total Posts : 6
 
   Posted 10-12-2005 1:59 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
I have had a Trojan for months and cannot remove it
 
the file is called MSUPDATE.cmd- doesn't appear to be harmful but whilst AVG removes it and I also have Spybot S & D and Adaware - I cannot remove it permanently.
 
Help please? !!
 
 
Stephen
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 16319
 
   Posted 10-12-2005 2:14 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
Hey Conradi smile
 
 
Let´s see a logfile -
 
Download:  
Hijackthis
 
Please make a new folder to put your HijackThis.exe into
Click My Computer, then C:\
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis".
Now you have C:\HJT\folder.
Run Hijackthis exe- Push - Do a systemscan and save a logfile – button
 And Highlight the Entire Log by pressing Ctrl+A and Copy it. Post log here



Regards - Touch
 
Do not post your log file in a thread started by someone else. Start a new topic so that it may receive proper attention.

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Conradi
New Member


Date Joined Oct 2005
Total Posts : 6
 
   Posted 10-12-2005 7:02 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
Logfile of HijackThis v1.99.1
Scan saved at 19:01:00, on 12/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Ulead Systems\Ulead Photo Explorer 7.0\Monitor.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0R2.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\StickyNote\StickyNote.exe
C:\PROGRA~1\Belkin\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\STEPHE~1\LOCALS~1\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bluebottle.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
R3 - URLSearchHook: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Advanced Searchbar\toolbar.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Advanced Searchbar - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Advanced Searchbar\toolbar.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Ulead Memory Card Detector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 7.0\Monitor.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [EPSON Stylus C86 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0R2.EXE /P23 "EPSON Stylus C86 Series" /O6 "USB003" /M "Stylus C86"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: StickyNote.lnk = C:\Program Files\StickyNote\StickyNote.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Windows.hta
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/ClientInstall/10.01.0004/OCI/setup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/23b880430d4ae6bdcd19/netzip/RdxIE601.cab
O16 - DPF: {60765DA0-651A-49F0-9B99-5F8A3AD31D9E} (CBTBBUtils Class) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson-europe.com/selftest/Prg/ESTPTest.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B1804C12-E6BA-4415-B758-45DBF4911833}: NameServer = 62.6.40.162 194.72.9.34
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
 
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 16319
 
   Posted 10-13-2005 4:31 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
It is not visible in the log, I therefore suggest you run a scan with this scanner -
 
 
Download this scanner – mwav exe mwav
 
Next, please reboot your computer in Safe Mode by doing the following:

Restart the computer.

As soon as the BIOS loads, begin tapping the F8 key on your keyboard. Do so until the Windows Advanced Options menu appears
Using the arrow keys on the keyboard, select Safe mode and then press Enter.
 
 
 
åØåRun the mwav scanner:
Put a checkmark in:

Memory, Startup folders, drive, Registry, System folders and Services.
And:
All local drives og Scan all files
Push:  Scan  Button
The scan can take a couple of hours
 
Reboot and tell how things are running. I don´t need more log´s


Regards - Touch
 
Do not post your log file in a thread started by someone else. Start a new topic so that it may receive proper attention.

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Conradi
New Member


Date Joined Oct 2005
Total Posts : 6
 
   Posted 10-14-2005 11:47 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD


 I did this last night and don't know what to say- Mwav found 16 viruses- we have re booted several times and it all seems to be clear now-
 After 4 months with an infection a big thank you-!!!


 Stephen
  p.s. Is there anyone on here that can also help with cleaning and speeding up systems?
  p.p.s What does Touch stand for? !
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 16319
 
   Posted 10-14-2005 12:24 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
Sounds good smile
 
 
We can help you, just tell - how  speed up?
 
 
You can clean up, with this -
CleanUp 4,0 exe! -Download
CleanUp!, is a quick and easy way to delete temporary files from your system. Simply deleting these temp files may clear some infections, and will make running the following scans faster.
Install and remove checkmark from- delete cookies
Click on the button labeled CleanUp!.
When it finishes it will prompt you to restart Windows - there will be one or two files it cannot delete when Windows is running - however, they will be deleted next time Windows starts up.
 
Reboot
 
 
Touch stand´s for nothing, it´s just a Nickname I choose once;-)


Regards - Touch
 
Do not post your log file in a thread started by someone else. Start a new topic so that it may receive proper attention.

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Conradi
New Member


Date Joined Oct 2005
Total Posts : 6
 
   Posted 10-14-2005 12:33 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
I will give it a try thanks!yeah
 
 
Can you explain in laymens terms what I did- with your help to remove the virus-
 
I'd love to understand how that worked and ll my attempts at AVG, Spybot etc failed miserably.
 
 
Stephen
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 16319
 
   Posted 10-14-2005 1:08 (GMT +1)    Quote: Trojan MSUPDATE.CMDAlert an admin about: Trojan MSUPDATE.CMD
AVG, Spybot etc don´t fail, they just don´t look for it.
 
I knew mwav could fix it. It isn´t easy to explain how an why i knew it, just years experience "working" with security.
 
 
It is always a good idea running some onlinescans frequently, because one antivirus scanner can´t catch them all-
If you run -
Panda
Bitdefender
Trojanscan
http://www.dslreports.com/faq/8993
Is it possible they will find some baddies too


Regards - Touch
 
Do not post your log file in a thread started by someone else. Start a new topic so that it may receive proper attention.

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