Time remaining in Full Scan is wrong

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berryracer
New Member

Date Joined Oct 2012
Total Posts : 20

Posted 10/12/2012 10:24 AM (GMT +3)

After running for about 5 mins, it always shows as time remaining is 1 second but it keeps scanning for like 15 mins more

please fix

thanks

ASUS G75VW-T1086V
CPU: i7-3610QM 2.30/3.30 GHz.
Memory: 16 GB DDR3 1600 Mhz. RAM
Storage: LiteOn LAT-256M3S 256GB SSD + Seagate Momentus 5400RPM 1TB HDD
Graphics: GeForce GTX 670M 3GB
Screen: 17.3' Full HD LED Screen

Robert Mateescu
Forum Moderator

Date Joined Sep 2011
Total Posts : 212

Posted 10/12/2012 2:22 PM (GMT +3)

Hello berryracer,

Please provide me with the exact version of your BullGuard.

I will recommend further actions as soon as you provide me with it.

Cheers!

Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

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berryracer
New Member

Date Joined Oct 2012
Total Posts : 20

Posted 10/12/2012 6:26 PM (GMT +3)

Hi Robert, it is 13.0.252 (latest version I believe)

I installed this on a clean Windows 7 Professional 64-Bit installation. No previous antivirus or suite previously installed so I'm sure it's not a conflict with any previous installation

Robert Mateescu
Forum Moderator

Date Joined Sep 2011
Total Posts : 212

Posted 10/12/2012 9:30 PM (GMT +3)

Hi there,

The issue is caused by the fact that BullGuard currently uses an estimation method based on the Windows one, which is known to be very accurate.

However, we are currently working on this, and it should be fixed in the next month.

Cheers!

berryracer
New Member

Date Joined Oct 2012
Total Posts : 20

Posted 10/12/2012 11:50 PM (GMT +3)

Awesome! Thanks a lot!

BullGuard FTW!!!

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