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south_txgal
New Member


Date Joined Jan 2012
Total Posts : 1
 
   Posted 1-23-2012 7:06 (GMT +2)    Quote: New customerAlert an admin about: New customer
I just purchased Bullguard and I am already having a few issues. First it says it created an account for me and I need to enter a password, so I enter a password and it gives me this error message...The server cannot process the request. Please retry this action after a couple of minutes! So I wait and retry only to keep getting the same message. So then I go to live support, it says 24/7. But I get a message telling me there are no agents available! Anyone out there who might be able to help or steer me in the right direction? I am already super frustrated with this!
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 187
 
   Posted 1-23-2012 10:19 (GMT +2)    Quote: New customerAlert an admin about: New customer
Keep trying to reach Support by Live Chat please. We really are there 24/7, but sometimes we simply are busy at that particular moment. The wait should not be longer than 10-15 minutes, before you retry.

I assure you that as soon as an agent is available your chat will be replied to and your problem will be solved.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!

Post Edited (Andreea-Luciana Ostache) : 31-03-2012 13:25:46 GMT

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