my connectionspeed has lost 3/4 of it's speed eversince I installed BullGuard.
Also, when downloading something from Rapidshare, I need to pauze/resume the download all the time cause after a while the download keeps saying for example 2% @122 kb/sec but when I check 20 minutes later it still says 2% @122 kb/sec. When I pause the download and then just resume it the speed reaches 0 bytes/sec and then goes back up until... 120 kb/sec. I also used to download from Rapidshare @490 kb/sec, I never reach that no more eversince I formated my computer and installed BullGuard. I don't think the problem is related to Rapidshare as other people I spoken to on Windows Live Messenger tell me Rapidshare works fine (high download speeds for them, not for me though)
Next problem, also since I installed BullGuard, my connection get's lost way much more than before. (before = the past 5 years, since I got an internet connection).
I know I should not complain about Rapidshare in here but since my problems started to show up since I installed BullGuard, it might be usefull to know because I'm not getting the problems on Rapidshare only. I get them everwhere most of the time. Sometimes it just downloads normal, but in 90% of the things I download the problems show up.
Also BullGuard reported me about 2 weeks ago that there were 3 port scans been going on pointed to my network/computer. Can someone help me please?
In order to check if the problem is BullGuard related and, if so, which exact BullGuard plugin causes the issue, here is what I recommend:
1. Double-click on the BullGuard icon in the System Tray and open the application. 2. Go to the Antivirus section > Protection tab and turn off the On-Access Protection. 3. Check if the issue persists. 4. Go to the Firewall section > Overview tab and disable this BullGuard engine. 5. Test if the problem is still there. 6. Go to the SpamFilter section > Overview tab and disable this BullGuard engine, as well. 7. Check if the problem persists. 8. Right-click the BullGuard icon in the System Tray and select "Close". 9. Disable the entire application and check if the problem is still there.
Please get back to us communicating the results and which exact BullGuard plugin causes the issue. Also, very important, I recommend that after taking these steps you re-enable BullGuard from the Start > All Programs list and turn back on the Antivirus and Firewall plugins, for your machine's protection.Alin Vlad Senior Support Technician support@bullguard.com www.bullguard.com
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