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Bullguard 'support'???

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Andy Hunt
New Member

Date Joined Oct 2009
Total Posts : 3

Posted 10-31-2009 12:35 (GMT +1)

A quick question for all,

Is anyone else having difficulty with Bullguard Support? I have sent numerous emails and have not recieved a reply with an answer to my problem.
They have requested some dump files which I sent that day, but they haven't replied since last Saturday! As a paying customer I am wondering whats going on!!

Rather annoyed
Andy

Mark.D
New Member

Date Joined Oct 2009
Total Posts : 13

Posted 10-31-2009 2:12 (GMT +1)

I currently have a couple of outstanding issues with tech. support, but I must say that they have been very responsive. I have had several replies both from support and from the technical guys themselves.

However, I don't have a solution to my file and media sharing issues.

Andy Hunt
New Member

Date Joined Oct 2009
Total Posts : 3

Posted 10-31-2009 5:21 (GMT +1)

As a paying customer it sticks in your throat a bit tho!

Alin Vlad
Forum Moderator

Date Joined Sep 2007
Total Posts : 179

Posted 11-3-2009 5:36 (GMT +1)

I'm very sorry for the problems you encounter. I will kindly ask you to send me the ticket numbers of your interactions with the Support and we will do our best to help you

Alin Vlad
Senior Support Technician
support@bullguard.com
www.bullguard.com

Andy Hunt
New Member

Date Joined Oct 2009
Total Posts : 3

Posted 11-3-2009 9:11 (GMT +1)

Many thanks for your reply, here is the ticket number

TICKET #XXX-09241-600: Bullguard v's Vista problem

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