Can't download bullguard - Free Antivirus Forum

Can't download bullguard

BullGuard Antivirus Forum > Bullguard zone > BullGuard Trial users > Can't download bullguard

Forum Quick Jump

[ << Previous Thread | Next Thread >> ]

bobbysgirl
New Member

Date Joined Sep 2009
Total Posts : 9

Posted 9-4-2009 2:42 (GMT +1)

I've tried downloading on my desktop and laptop today, and I"m trying to download the free trial. It downloads 1/2 way and says it can't complete.

I currently have CA and am at my wit's end with that. I felt very comfortable trying your product after seeing such good support. And yet, I need support and haven't even begun using it yet.

Renew my confidence please. HELP me download to become your customer!

thanks

Tavi
Forum Moderator

Date Joined Jun 2007
Total Posts : 52

Posted 9-4-2009 2:57 (GMT +1)

Hello,

First of all, please tell me if you managed to download the BullGuard application on at least one of the computers, because if you did you can install on both computers using the same kit and details. Also, if you can provide me the exact error message, if there is one.

Cheers,

Octavian Arvunescu
Senior Support Technician

Please read the forum rules before posting

www.bullguard.com

bobbysgirl
New Member

Date Joined Sep 2009
Total Posts : 9

Posted 9-4-2009 3:01 (GMT +1)

Forgive me for not being too tech savy.........
I downloaded (saved), but when I hit the button to "run", is when I get the error messages. I did not save the message, and then told myself I should have to give you. Sorry. Shall I try to download again? And save message this time?

bobbysgirl
New Member

Date Joined Sep 2009
Total Posts : 9

Posted 9-4-2009 3:10 (GMT +1)

I went back and tried to simply "run" it and it said the parameters were not correct. Then I tried

to download and save.........I got a scrambled screen of symbols. Could the CA software be creating havoc? I didn't want to get rid of it till I had this ready to use.

Tavi
Forum Moderator

Date Joined Jun 2007
Total Posts : 52

Posted 9-4-2009 4:09 (GMT +1)

Hello again,

You can try to at least disable temporarily the CA security.

Cheers,

Octavian Arvunescu
Senior Support Technician

Please read the forum rules before posting

www.bullguard.com

bobbysgirl
New Member

Date Joined Sep 2009
Total Posts : 9

Posted 9-4-2009 4:22 (GMT +1)

I feel good with what I tried since you said to do what I did.............I did disable. ;-)

Downloading on laptop and desktop as I type. It has already gone further than prior. I think it was the horrid CA software. I'll let you know if I encounter more issues. Crossing fingers here.

Forum Information

Currently it is Saturday, November 21, 2009 9:52 PM (GMT +1)
There are a total of 73.034 posts in 17.116 threads.
In the last 3 days there were 13 new threads and 67 reply posts. View Active Threads

Who's Online

This forum has 30334 registered members. Please welcome our newest member, sushil.
36 Guest(s), 0 Registered Member(s) are currently online. Details

5 Latest Threads

Constant scanning andskipped files? (3)	21-11-2009 14:33:51 (Dickens)
Cannot install anti-virus softeware or do window updates... need help (17)	21-11-2009 13:46:11 (superjesse)
Michael Vick jerseys (1)	21-11-2009 09:42:37 (Dickens)
Arizona Cardinals Jerseys (1)	21-11-2009 09:37:23 (Dickens)
How to remove this Malware/Virus (0)	21-11-2009 06:54:16 (bozzack)

Need Support? Write to:

| Forum Help Manual

Download free trial version of Bullguard