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chanel35
New Member

Date Joined Jun 2008
Total Posts : 8

Posted 7-14-2008 5:44 (GMT +1)

Hi,

sorry to bother you again,just to let you know that the name of the spyware trying to download itself on my computer is

spyware-secure.com

also

SWS Antispyware 2007, came up omn my system

If thats any use

chanel35

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 17983

Posted 7-16-2008 4:03 (GMT +1)

Hello

Click here - ->> http://www.bullguard.com/forum/14/Before-posting-a-log_43561.html

After You have run the scan tools -

Reboot normally

Post Hijackthis log along with SuperAntiSpyware log, C: combofix TXT in this topic

Please copy and paste your log. DO NOT add it as an attachment

Kindly do not annotate or format the log with color or font changes.

NB. If you are using any P2P (file sharing) programs, please remove them before we clean your computer.. We do not clean logs that have P2P applications installed as this can cause reinfection during your cleaning.

Do NOT post your problem in someone elses thread.

Member of - Alliance of Security Analysis Professionals
Please do NOT PM me any logs. They will be deleted

chanel35
New Member

Date Joined Jun 2008
Total Posts : 8

Posted 7-21-2008 2:21 (GMT +1)

Hi there

Thankyou for your response. I do apologise, didn't notice the info you sent about submitting logs.

Cheers

Chanel35

chanel35
New Member

Date Joined Jun 2008
Total Posts : 8

Posted 7-23-2008 1:48 (GMT +1)

Hi,
Here are the relevant logs.

Thanks
Chanel25

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:23:12, on 23/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe
C:\Program Files\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\chantelle lisa\My Documents\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://uk.search.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\WINDOWS\TEMP\E_SB2.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{F1776BD2-D48B-4C9A-85C8-F057A15E28C9}: NameServer = 212.139.132.59 212.139.132.58
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SASWINLO.dll
O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
O23 - Service: BGRaSvc - BullGuard - C:\Program Files\BullGuard Ltd\BullGuard\support\bgrasvc.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10992 bytes
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/23/2008 at 00:46 AM

Application Version : 4.15.1000

Core Rules Database Version : 3511
Trace Rules Database Version: 1502

Scan type : Complete Scan
Total Scan Time : 01:07:20

Memory items scanned : 500
Memory threats detected : 0
Registry items scanned : 6254
Registry threats detected : 0
File items scanned : 45151
File threats detected : 3

Adware.Tracking Cookie
C:\Documents and Settings\chantelle lisa\Cookies\chantelle_lisa@indextools.txt
C:\Documents and Settings\LocalService\Cookies\system@maxserving.txt
C:\Documents and Settings\LocalService\Cookies\system@mediaplex.txt.xpx

chanel35
New Member

Date Joined Jun 2008
Total Posts : 8

Posted 7-23-2008 1:50 (GMT +1)

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 17983

Posted 7-23-2008 4:55 (GMT +1)

Please download Malwarebytes' Anti-Malware:

http://www.besttechie.net/tools/mbam-setup.exe

to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.

At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch

Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform full scan, then click Scan.

When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click Remove Selected.

When completed, a log will open in Notepad. Please save it to a convenient location.

Copy and Paste that log into your next reply.

NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Do NOT post your problem in someone elses thread.

Member of - Alliance of Security Analysis Professionals
Please do NOT PM me any logs. They will be deleted

chanel35
New Member

Date Joined Jun 2008
Total Posts : 8

Posted 7-25-2008 2:48 (GMT +1)

Hi,
Here's the next log results

Malwarebytes' Anti-Malware 1.23
Database version: 989
Windows 5.1.2600 Service Pack 3

02:45:37 25/07/2008
mbam-log-7-25-2008 (02-45-37).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 108313
Time elapsed: 55 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log\2007 Dec 22 - 04_06_00 PM_765.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log\2007 Dec 22 - 04_06_04 PM_953.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log\2007 Dec 22 - 04_14_57 PM_562.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log\2007 Dec 22 - 04_15_10 PM_046.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log\2007 Dec 22 - 04_17_18 PM_000.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\chantelle lisa\Application Data\RegistrySmart\Log\2007 Dec 22 - 04_17_25 PM_343.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 17983

Posted 7-25-2008 5:28 (GMT +1)

How are things running now ?

Do NOT post your problem in someone elses thread.

Member of - Alliance of Security Analysis Professionals
Please do NOT PM me any logs. They will be deleted

chanel35
New Member

Date Joined Jun 2008
Total Posts : 8

Posted 8-4-2008 9:50 (GMT +1)

Hi there

Sorry for not responding till now.
Yes ,for the first time,I have been on my computer and have not been troubled by pop up boxes and rogue anti spyware ads.

Thankyou so much for your time and patience.

Out of curiosity, what was on my system, and how can I prevent it from happening again.?
I do subscribe to bullguard package....

So, is that it....is my computer system ok, or is there anything else that I need to do to improve my system performance?

Cheers
Chanel35

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