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No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
   
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Jintan
Senior Member




Date Joined Dec 2006
Total Posts : 1424
 
   Posted 7-12-2009 1:34 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
An unknown device driver PCI_PNP0828, and then whatever this machine code (appears as odd or Chinese characters, since it is not meant to be viewed as text) is doing there is surely not legit:

Object: Hidden Code [Driver: CdfsЅః灐†Cdfs.SYSЃఉ瑎捦, IRP_MJ_CREATE]
Process: System Address: 0x85c43500 Size: 121

There is a chance that BSOD created a dump log that will show us some of these hidden items more clearly.


Navigate (right click My Computer, left click Explore) to the following folder:

c:\windows\minidump

And if one is there, locate in it any recent minidump(date-somenumber).dmp files created, where "date-somenumber" matches dates of any recent crashes there. If they exist, then just zip a copy of it, and send it to jintan AT malwarecrypt.com (change the "AT" to a @) as an attachment. Please place "Submitted Files - simple mind/bg/dmp" as the email Subject.


Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.

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Jintan
Senior Member




Date Joined Dec 2006
Total Posts : 1424
 
   Posted 7-13-2009 2:22 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
I did receive the dump file. I admit I haven't seen this particular set of issues in these before, and not quite sure what is the actual cause there.


NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 001902fe
Arg2: f7a32940
Arg3: f7a3263c
Arg4: f735fae8

Debugging Details:
------------------


EXCEPTION_RECORD: f7a32940 -- (.exr 0xfffffffff7a32940)
.exr 0xfffffffff7a32940
ExceptionAddress: f735fae8 (Ntfs!NtfsCommonPnp+0x0000001d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter: 00000060
Attempt to read from address 00000060

CONTEXT: f7a3263c -- (.cxr 0xfffffffff7a3263c)
.cxr 0xfffffffff7a3263c
eax=f7a32a50 ebx=00000000 ecx=00000000 edx=00000000 esi=f7a32a7c edi=f7a32ad0
eip=f735fae8 esp=f7a32a08 ebp=f7a32a60 iopl=0 nv up ei ng nz ac pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210296
Ntfs!NtfsCommonPnp+0x1d:
f735fae8 8b7160 mov esi,dword ptr [ecx+60h] ds:0023:00000060=????????
.cxr
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: 00000060

READ_ADDRESS: 00000060

FOLLOWUP_IP:
Ntfs!NtfsCommonPnp+1d
f735fae8 8b7160 mov esi,dword ptr [ecx+60h]

FAULTING_IP:
Ntfs!NtfsCommonPnp+1d
f735fae8 8b7160 mov esi,dword ptr [ecx+60h]

BUGCHECK_STR: 0x24

DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE

LOCK_ADDRESS: 805591e0 -- (!locks 805591e0)
!locks ffffffff805591e0

Resource @ nt!PiEngineLock (0x805591e0) Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted.

1 total locks

PNP_TRIAGE:
Lock address : 0x805591e0
Thread Count : 0
Thread address: 0x00000000
Thread wait : 0x0

LAST_CONTROL_TRANSFER: from f735fa9b to f735fae8

STACK_TEXT:
f7a32a60 f735fa9b 856cec08 f7a32ad0 858c2a38 Ntfs!NtfsCommonPnp+0x1d
f7a32ac4 804e37f7 85710770 00000000 858f0a38 Ntfs!NtfsFsdPnp+0xa8
f7a32ad4 f742609e 00000000 86ebc280 858f0a38 nt!IopfCallDriver+0x31
f7a32b00 804e37f7 858c2a38 858f0a38 866fcaa8 fltmgr!FltpDispatch+0x152
f7a32b10 f7414de2 00000000 86f26308 858fda50 nt!IopfCallDriver+0x31
f7a32b40 804e37f7 866fc9f0 858f0a38 858f0a38 sr!SrPnp+0x90
f7a32b50 f7425e9b 856ec8a8 858f0a38 86c29008 nt!IopfCallDriver+0x31
f7a32b74 f742606b f7a32b94 856ec8a8 00000000 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x20b
f7a32bac 804e37f7 856ec8a8 858f0a38 f7a32c38 fltmgr!FltpDispatch+0x11f
f7a32bbc 8059be27 85710770 867c2d08 00000017 nt!IopfCallDriver+0x31
f7a32be8 8061be30 856ec8a8 f7a32c14 00000000 nt!IopSynchronousCall+0xb7
f7a32c3c 8061c137 867c2d08 00000017 e3319c70 nt!IopRemoveDevice+0x93
f7a32c58 8061cfa3 00000308 e3319c70 00000000 nt!IopSurpriseRemoveLockedDeviceNode+0x90
f7a32c6c 8061d01f 858fd008 00000003 e3319c70 nt!IopDeleteLockedDeviceNode+0x24
f7a32ca0 8061eb4f 867c2d08 02319c70 00000003 nt!IopDeleteLockedDeviceNodes+0x3f
f7a32d34 805ed3e5 f7a32d70 806f0778 e1ad43b8 nt!PiProcessQueryRemoveAndEject+0x4d2
f7a32d50 805a0158 f7a32d70 85798c68 805622fc nt!PiProcessTargetDeviceEvent+0x2a
f7a32d74 804e426b 85798c68 00000000 86fc4b30 nt!PiWalkDeviceList+0x10f
f7a32dac 8057aeff 85798c68 00000000 00000000 nt!ExpWorkerThread+0x100
f7a32ddc 804f88ea 804e4196 00000001 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: Ntfs!NtfsCommonPnp+1d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME: Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 48025be5

STACK_COMMAND: .cxr 0xfffffffff7a3263c ; kb

FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsCommonPnp+1d

BUCKET_ID: 0x24_Ntfs!NtfsCommonPnp+1d

Followup: MachineOwner
---------

start end module name
804d7000 806ed700 nt ntoskrnl.exe Fri Feb 06 06:08:08 2009 (498C1A18)
806ee000 8070e300 hal halaacpi.dll Sun Apr 13 14:31:27 2008 (4802517F)
bf000000 bf011600 dxg dxg.sys Sun Apr 13 14:38:27 2008 (48025323)
bf012000 bf425a80 nv4_disp nv4_disp.dll Wed Aug 04 03:57:11 2004 (411096D7)
bf800000 bf9c2f80 win32k win32k.sys Fri Apr 17 08:26:26 2009 (49E87572)
bffa0000 bffe5c00 ATMFD ATMFD.DLL Sun Apr 13 20:09:55 2008 (4802A0D3)
f087e000 f08921e0 NAVENG NAVENG.SYS Thu Feb 12 18:38:15 2009 (4994B2E7)
f0893000 f0967440 NAVEX15 NAVEX15.SYS Thu Feb 12 18:37:39 2009 (4994B2C3)
f1832000 f1842d40 EPLPDX02 EPLPDX02.SYS Thu Aug 09 19:48:55 2001 (3B732167)
f1ae5000 f1b37000 SRTSP SRTSP.SYS Wed Feb 11 23:29:04 2009 (4993A590)
f214f000 f21a0880 srv srv.sys Thu Dec 11 05:57:07 2008 (4940F203)
f21c9000 f2209a80 HTTP HTTP.sys Sun Apr 13 14:53:48 2008 (480256BC)
f22fa000 f233c400 atksgt atksgt.sys Fri Sep 15 06:17:58 2006 (450A7DD6)
f23b3000 f23c7480 wdmaud wdmaud.sys Sun Apr 13 15:17:18 2008 (48025C3E)
f24b8000 f24db180 Fastfat Fastfat.SYS Sun Apr 13 15:14:28 2008 (48025B94)
f2564000 f2572d80 sysaudio sysaudio.sys Wed Aug 04 02:15:54 2004 (41107F1A)
f2644000 f2659880 irda irda.sys Sun Apr 13 14:54:35 2008 (480256EB)
f2f72000 f2f75900 ndisuio ndisuio.sys Sun Apr 13 14:55:57 2008 (4802573D)
f47da000 f47f1900 dump_atapi dump_atapi.sys Sun Apr 13 14:40:29 2008 (4802539D)
f481a000 f485c000 BHDrvx86 BHDrvx86.sys Tue Jan 27 18:23:38 2009 (497F977A)
f485c000 f48d7000 ccHPx86 ccHPx86.sys Tue Feb 17 16:20:36 2009 (499B2A24)
f48d7000 f48f4000 EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri Feb 06 14:39:35 2009 (498C91F7)
f48f4000 f4952000 eeCtrl eeCtrl.sys Fri Feb 06 14:39:34 2009 (498C91F6)
f4952000 f49c1280 mrxsmb mrxsmb.sys Fri Oct 24 07:21:07 2008 (4901AFA3)
f49c2000 f49ece80 rdbss rdbss.sys Sun Apr 13 15:28:38 2008 (48025EE6)
f49ed000 f4a0ed00 afd afd.sys Thu Aug 14 06:04:35 2008 (48A40333)
f4a0f000 f4a36c00 netbt netbt.sys Sun Apr 13 15:20:59 2008 (48025D1B)
f4ad7000 f4afc500 ipnat ipnat.sys Sun Apr 13 14:57:10 2008 (48025786)
f4afd000 f4b45000 IDSxpx86 IDSxpx86.sys Wed Jan 21 20:47:04 2009 (4977D018)
f4b6d000 f4b81480 SYMFW SYMFW.SYS Mon Feb 02 18:51:14 2009 (498786F2)
f4b82000 f4ba7000 SYMEVENT SYMEVENT.SYS Wed Feb 11 17:21:00 2009 (49934F4C)
f4ba7000 f4bda700 SYMTDI SYMTDI.SYS Mon Feb 02 18:50:52 2009 (498786DC)
f4bdb000 f4c33480 tcpip tcpip.sys Fri Jun 20 07:51:09 2008 (485B99AD)
f4c34000 f4c46600 ipsec ipsec.sys Sun Apr 13 15:19:42 2008 (48025CCE)
f5d6f000 f5d71900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
f6a37000 f6a94f00 update update.sys Sun Apr 13 14:39:46 2008 (48025372)
f6a95000 f6aa5e00 psched psched.sys Sun Apr 13 14:56:36 2008 (48025764)
f6aa6000 f6abc580 ndiswan ndiswan.sys Sun Apr 13 15:20:41 2008 (48025D09)
f6afd000 f6b0c900 Cdfs Cdfs.SYS Sun Apr 13 15:14:21 2008 (48025B8D)
f6b2d000 f6b37e00 Fips Fips.SYS Sun Apr 13 14:33:27 2008 (480251F7)
f6b4d000 f6b56080 SRTSPX SRTSPX.SYS Wed Feb 11 23:31:31 2009 (4993A623)
f6b5d000 f6b7f680 ks ks.sys Wed Aug 04 02:15:20 2004 (41107EF8)
f6b80000 f6ba3980 portcls portcls.sys Wed Aug 04 02:15:47 2004 (41107F13)
f6ba4000 f6f93b00 ALCXWDM ALCXWDM.SYS Thu Jan 24 03:35:49 2008 (47984DE5)
f6f94000 f6fa7900 parport parport.sys Sun Apr 13 14:40:09 2008 (48025389)
f6fa8000 f6fcb200 USBPORT USBPORT.SYS Sun Apr 13 14:45:34 2008 (480254CE)
f6fcc000 f70a98c0 HCF_MSFT HCF_MSFT.sys Fri Jun 08 03:01:44 2001 (3B207858)
f70aa000 f70bdf00 VIDEOPRT VIDEOPRT.SYS Sun Apr 13 14:44:39 2008 (48025497)
f70be000 f728d3c0 nv4_mini nv4_mini.sys Wed Apr 07 22:30:48 2004 (4074B958)
f72d6000 f72efb80 Mup Mup.sys Sun Apr 13 15:17:05 2008 (48025C31)
f72f0000 f731c980 NDIS NDIS.sys Sun Apr 13 15:20:35 2008 (48025D03)
f731d000 f73a9600 Ntfs Ntfs.sys Sun Apr 13 15:15:49 2008 (48025BE5)
f73aa000 f73c0880 KSecDD KSecDD.sys Sun Apr 13 14:31:40 2008 (4802518C)
f73c1000 f7410000 SYMEFA SYMEFA.SYS Wed Feb 04 20:06:37 2009 (498A3B9D)
f7410000 f7421f00 sr sr.sys Sun Apr 13 14:36:50 2008 (480252C2)
f7422000 f7441b00 fltmgr fltmgr.sys Sun Apr 13 14:32:58 2008 (480251DA)
f7442000 f7459900 atapi atapi.sys Sun Apr 13 14:40:29 2008 (4802539D)
f745a000 f7478880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419)
f7479000 f7489a80 pci pci.sys Sun Apr 13 14:36:43 2008 (480252BB)
f748a000 f74b7d80 ACPI ACPI.sys Sun Apr 13 14:36:33 2008 (480252B1)
f74b8000 f74cf880 SCSIPORT SCSIPORT.SYS Sun Apr 13 14:40:29 2008 (4802539D)
f74d0000 f75ce000 sptd sptd.sys Fri Nov 23 16:40:53 2007 (474748E5)
f75ef000 f75fe100 ohci1394 ohci1394.sys Sun Apr 13 14:46:18 2008 (480254FA)
f75ff000 f760c080 1394BUS 1394BUS.SYS Sun Apr 13 14:46:18 2008 (480254FA)
f760f000 f7618180 isapnp isapnp.sys Sun Apr 13 14:36:40 2008 (480252B8)
f761f000 f7629580 MountMgr MountMgr.sys Sun Apr 13 14:39:45 2008 (48025371)
f762f000 f763bc80 VolSnap VolSnap.sys Sun Apr 13 14:41:00 2008 (480253BC)
f763f000 f7647e00 disk disk.sys Sun Apr 13 14:40:46 2008 (480253AE)
f764f000 f765b180 CLASSPNP CLASSPNP.SYS Sun Apr 13 15:16:21 2008 (48025C05)
f765f000 f7667de0 PxHelp20 PxHelp20.sys Wed Jun 20 18:26:00 2007 (4679A978)
f766f000 f7679e80 uagp35 uagp35.sys Sun Apr 13 14:36:40 2008 (480252B8)
f76af000 f76b8e80 NDProxy NDProxy.SYS Sun Apr 13 14:57:28 2008 (48025798)
f76df000 f76ed880 usbhub usbhub.sys Sun Apr 13 14:45:36 2008 (480254D0)
f76ff000 f7707700 wanarp wanarp.sys Sun Apr 13 14:57:20 2008 (48025790)
f770f000 f771dd80 arp1394 arp1394.sys Sun Apr 13 14:51:22 2008 (4802562A)
f771f000 f7728000 HIDCLASS HIDCLASS.SYS Sun Apr 13 14:45:25 2008 (480254C5)
f776f000 f7777780 netbios netbios.sys Sun Apr 13 14:56:01 2008 (48025741)
f778f000 f7798380 amdk7 amdk7.sys Sun Apr 13 14:31:32 2008 (48025184)
f779f000 f77a7d80 AN983 AN983.sys Thu Oct 25 02:42:09 2001 (3BD7B441)
f77af000 f77be180 nic1394 nic1394.sys Sun Apr 13 14:51:22 2008 (4802562A)
f77bf000 f77c9480 imapi imapi.sys Sun Apr 13 14:40:57 2008 (480253B9)
f77cf000 f77de600 cdrom cdrom.sys Sun Apr 13 14:40:45 2008 (480253AD)
f77df000 f77ebd00 i8042prt i8042prt.sys Sun Apr 13 15:17:59 2008 (48025C67)
f77ef000 f77fec00 serial serial.sys Sun Apr 13 15:15:44 2008 (48025BE0)
f77ff000 f780db80 drmk drmk.sys Wed Aug 04 02:07:54 2004 (41107D3A)
f780f000 f781b880 rasl2tp rasl2tp.sys Sun Apr 13 15:19:43 2008 (48025CCF)
f781f000 f7829200 raspppoe raspppoe.sys Sun Apr 13 14:57:31 2008 (4802579B)
f782f000 f783ad00 raspptp raspptp.sys Sun Apr 13 15:19:47 2008 (48025CD3)
f783f000 f7847900 msgpc msgpc.sys Sun Apr 13 14:56:32 2008 (48025760)
f785f000 f7868f00 termdd termdd.sys Sun Apr 13 14:38:36 2008 (4802532C)
f786f000 f7875180 PCIIDEX PCIIDEX.SYS Sun Apr 13 14:40:29 2008 (4802539D)
f7877000 f787bd00 PartMgr PartMgr.sys Sun Apr 13 14:40:48 2008 (480253B0)
f7897000 f789b680 lirsgt lirsgt.sys Sun Jan 29 06:06:18 2006 (43DCA1AA)
f78ef000 f78f6580 Modem Modem.SYS Sun Apr 13 15:00:18 2008 (48025842)
f78f7000 f78fb300 GEARAspiWDM GEARAspiWDM.sys Sun Jan 11 13:59:58 2009 (496A41AE)
f78ff000 f7904080 usbuhci usbuhci.sys Sun Apr 13 14:45:34 2008 (480254CE)
f7907000 f790e600 usbehci usbehci.sys Sun Apr 13 14:45:34 2008 (480254CE)
f790f000 f7915000 kbdclass kbdclass.sys Sun Apr 13 14:39:46 2008 (48025372)
f7917000 f7918000 fdc fdc.sys unavailable (00000000)
f791f000 f7923c80 rasirda rasirda.sys Fri Aug 17 16:51:29 2001 (3B7D83D1)
f7927000 f792ba80 TDI TDI.SYS Sun Apr 13 15:00:04 2008 (48025834)
f792f000 f7933580 ptilink ptilink.sys Fri Aug 17 16:49:53 2001 (3B7D8371)
f7937000 f793b080 raspti raspti.sys Fri Aug 17 16:55:32 2001 (3B7D84C4)
f793f000 f7944a00 mouclass mouclass.sys Sun Apr 13 14:39:47 2008 (48025373)
f7947000 f794e400 SymIM SymIM.sys Wed Dec 03 18:58:16 2008 (49371D18)
f794f000 f7953900 irsir irsir.sys Fri Aug 17 16:51:28 2001 (3B7D83D0)
f7957000 f795c000 flpydisk flpydisk.sys Sun Apr 13 14:40:24 2008 (48025398)
f7967000 f796c200 vga vga.sys Sun Apr 13 14:44:40 2008 (48025498)
f796f000 f7973a80 Msfs Msfs.SYS Sun Apr 13 14:32:38 2008 (480251C6)
f7977000 f797e880 Npfs Npfs.SYS Sun Apr 13 14:32:38 2008 (480251C6)
f797f000 f7986780 SYMNDIS SYMNDIS.SYS Mon Feb 02 18:51:02 2009 (498786E6)
f7987000 f798dd80 SYMIDS SYMIDS.SYS Mon Feb 02 18:51:22 2009 (498786FA)
f7997000 f799d700 USBSTOR USBSTOR.SYS Sun Apr 13 14:45:37 2008 (480254D1)
f799f000 f79a6d80 usbccgp usbccgp.sys Sun Apr 13 14:45:38 2008 (480254D2)
f79a7000 f79ad180 HIDPARSE HIDPARSE.SYS Sun Apr 13 14:45:22 2008 (480254C2)
f79d7000 f79db500 watchdog watchdog.sys Sun Apr 13 14:44:59 2008 (480254AB)
f79ff000 f7a02000 BOOTVID BOOTVID.dll Fri Aug 17 16:49:09 2001 (3B7D8345)
f7a8b000 f7a8d280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB)
f7aa3000 f7aa5880 hidusb hidusb.sys Sun Apr 13 14:45:27 2008 (480254C7)
f7aa7000 f7aa9f80 mouhid mouhid.sys Fri Aug 17 16:47:57 2001 (3B7D82FD)
f7ab7000 f7abad80 serenum serenum.sys Sun Apr 13 14:40:12 2008 (4802538C)
f7ac3000 f7ac5780 ndistapi ndistapi.sys Sun Apr 13 14:57:27 2008 (48025797)
f7acf000 f7ad2c80 mssmbios mssmbios.sys Sun Apr 13 14:36:45 2008 (480252BD)
f7ad3000 f7ad5c00 irenum irenum.sys Sun Apr 13 14:54:28 2008 (480256E4)
f7aef000 f7af0b80 kdcom kdcom.dll Fri Aug 17 16:49:10 2001 (3B7D8346)
f7af1000 f7af2100 WMILIB WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
f7af3000 f7af4500 viaide viaide.sys Sun Apr 13 14:40:30 2008 (4802539E)
f7b21000 f7b22a80 serscan serscan.sys Fri Aug 17 16:53:28 2001 (3B7D8448)
f7b23000 f7b24100 swenum swenum.sys Sun Apr 13 14:39:52 2008 (48025378)
f7b49000 f7b4a280 USBD USBD.SYS Fri Aug 17 17:02:58 2001 (3B7D8682)
f7b4f000 f7b50f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 16:49:37 2001 (3B7D8361)
f7b51000 f7b52080 Beep Beep.SYS Fri Aug 17 16:47:33 2001 (3B7D82E5)
f7b53000 f7b54080 mnmdd mnmdd.SYS Fri Aug 17 16:57:28 2001 (3B7D8538)
f7b55000 f7b56080 RDPCDD RDPCDD.sys Fri Aug 17 16:46:56 2001 (3B7D82C0)
f7b71000 f7b72100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
f7bb1000 f7bb2000 ParVdm ParVdm.SYS unavailable (00000000)
f7bc6000 f7bc7000 Null Null.SYS unavailable (00000000)
f7bf8000 f7bf8d00 dxgthk dxgthk.sys Fri Aug 17 16:53:12 2001 (3B7D8438)
f7c9f000 f7c9fc00 audstub audstub.sys Fri Aug 17 16:59:40 2001 (3B7D85BC)


Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.

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Jintan
Senior Member




Date Joined Dec 2006
Total Posts : 1424
 
   Posted 7-13-2009 2:26 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
No outright pointing to any malware drivers, but something is adding unusual calls I am not familiar with.

Do you have or can borrow an XP CD, to access the Recovery Console there? That way we can get a view of the drivers before Windows loads, and also disable any bad ones.


Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.

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simple mind
New Member


Date Joined Jun 2009
Total Posts : 19
 
   Posted 7-13-2009 7:37 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
Jintan,
I have the original XP CD. My original CD version says it is an older version of XP. Would that be because of updates?What steps do I follow to get to where you want to go in drivers using Recovery Console.
Step by step would be good in getting to Recovery Console and using it. I read in help that it is pretty potent. Typical specific steps.
Great thanks,
simple mind
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Jintan
Senior Member




Date Joined Dec 2006
Total Posts : 1424
 
   Posted 7-14-2009 3:53 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
Good you have that. The service pack version will be no issue for the steps we need to to right now.


listsvc
dir c:\windows\system32\drivers


Open Notepad (Start - Run, type notepad and press Enter).

Copy/paste the above text (inside the box above) into the open text box, then save this to your C:\Windows folder as "servcheck.bat"

Be sure to include the quotes "" in the name.

It should then be C:\Windows\servcheck.bat (important)


Then start the problem computer, and load the XP CD into the CD-ROM drive and restart the system (or if you are quick you can do it as it loads). On reboot watch for and agree to any prompts to boot from the CD. If the system only reboots to Windows stop and post back here and we will discuss steps to make changes in the BIOS.

After the installation software inspects the system and loads all necessary device drivers you will see the "Welcome To Setup" screen, with the following menu:

This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

   To setup Windows XP now, press ENTER.

   To repair a Windows XP installation using Recovery Console, press R.

   To quit Setup without installing Windows XP, press F3.


Press "R" to start the Recovery Console setup. After you start the Windows Recovery Console, you receive the following message:

Microsoft Windows(R) Recovery Console

The Recovery Console provides system repair and recovery functionality.
Type EXIT to quit the Recovery Console and restart the computer.

1: C:\WINDOWS

Which Windows Installation would you like to log on to
(To cancel, press ENTER)?


After you enter the number for the appropriate Windows installation (usually #1), Windows will then prompt you to enter the Administrator account password if one was created (if one was not created then just press Enter).

At the prompt type the following, pressing Enter after each:

batch servcheck.bat c:\windows\servicelook.txt

exit


When you hit Enter after typing exit your computer will reboot. Do Not press any key until the system has completely rebooted, then after the reboot be sure to remove your XP CD from the CD-ROM drive.

Then locate and post back here the contents of c:\windows\servicelook.txt please.


Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.

Post Edited (Jintan) : 14-07-2009 03:01:14 GMT

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simple mind
New Member


Date Joined Jun 2009
Total Posts : 19
 
   Posted 7-20-2009 6:06 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
Jintan,

Sorry for delay. Out of town. My son showed me that computer now will not let any window program start.

Back to your last post. I have tried every word possible for Administrator password none start. Gave password in 1991.
Where do we go from here. I tried suggestions from web nothing worked.

Thank you,
simple mind
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Jintan
Senior Member




Date Joined Dec 2006
Total Posts : 1424
 
   Posted 7-21-2009 2:18 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
I have a teammate elsewhere that has been trialing some boot CD repair softwares. I will check with them her and see if she can suggest a good alternative to sue there.


Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.

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simple mind
New Member


Date Joined Jun 2009
Total Posts : 19
 
   Posted 7-21-2009 3:42 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
Jintan,

Truly appreciate each of you!

simple mind
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Jintan
Senior Member




Date Joined Dec 2006
Total Posts : 1424
 
   Posted 7-21-2009 4:21 (GMT +1)    Quote: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7cAlert an admin about: No Disk. Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c
There is one reality you will need to consider. Without the Admin password you will eventually arrive at another point where you need to make changes that you cannot make. None of your user accounts have Admin access (I don't recall if we have accessed Safe Mode yet here, which requires that)?


Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.

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