HP Driver Diagnostic.msi removal
mowatt_uk New Member Date Joined Jun 2008 Total Posts : 8 Posted 2-11-2009 8:39 (GMT +2) Each time i log on as my standard user account windows installer pops up at start up with the following msg: Windows Installer. The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternative path to a folder containing the installation package 'HP Driver Diagnostics.msi' in the box below. The msg however does not appear on my admin account. i have removed the program from the admin account using add/remove programs but to no effect. any help would be most appreciative. Malwarebytes' Anti-Malware 1.33 Database version: 1654 Windows 6.0.6001 Service Pack 1 10/02/2009 21:47:39 mbam-log-2009-02-10 (21-47-39).txt Scan type: Full Scan (C:\|D:\|J:\|) Objects scanned: 168899 Time elapsed: 1 hour(s), 5 minute(s), 28 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) ComboFix 09-02-10.01 - Admin 2009-02-10 21:50:28.1 - NTFSx86 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3070.1481 [GMT 0:00] Running from: c:\users\Admin\Desktop\FIX\ComboFix.exe AV: avast! antivirus 4.8.1296 [VPS 090124-0] *On-access scanning enabled* (Updated) * Created a new restore point . ((((((((((((((((((((((((( Files Created from 2009-01-10 to 2009-02-10 ))))))))))))))))))))))))))))))) . 2009-02-10 19:47 . 2009-02-10 19:47 <DIR> d-------- c:\program files\CCleaner 2009-02-10 19:39 . 2009-02-10 19:39 <DIR> d-------- c:\users\All Users\SITEguard 2009-02-10 19:39 . 2009-02-10 19:39 <DIR> d-------- c:\programdata\SITEguard 2009-02-10 19:38 . 2009-02-10 20:14 <DIR> d-------- c:\users\All Users\STOPzilla! 2009-02-10 19:38 . 2009-02-10 20:14 <DIR> d-------- c:\programdata\STOPzilla! 2009-02-10 19:38 . 2009-02-10 19:38 <DIR> d-------- c:\program files\Common Files\iS3 2009-02-08 16:14 . 2009-02-08 16:14 <DIR> d-------- c:\users\All Users\HP Product Assistant 2009-02-08 16:14 . 2009-02-08 16:14 <DIR> d-------- c:\programdata\HP Product Assistant 2009-02-08 16:10 . 2009-02-08 16:20 139,759 --a------ c:\windows\hpoins15.dat 2009-02-08 13:34 . 2009-01-30 18:33 139,759 --------- c:\windows\hpoins15.dat.temp 2009-02-08 13:34 . 2007-09-20 20:05 1,039 --------- c:\windows\hpomdl15.dat.temp 2009-02-06 14:17 . 2009-02-06 14:17 <DIR> d-------- c:\program files\Microsoft 2009-02-06 14:14 . 2008-06-20 01:14 781,344 --a------ c:\windows\System32\PresentationNative_v0300.dll 2009-02-06 14:14 . 2008-06-20 01:14 622,080 --a------ c:\windows\System32\icardagt.exe 2009-02-06 14:14 . 2008-06-20 01:14 326,160 --a------ c:\windows\System32\PresentationHost.exe 2009-02-06 14:14 . 2008-06-20 01:14 105,016 --a------ c:\windows\System32\PresentationCFFRasterizerNative_v0300.dll 2009-02-06 14:14 . 2008-06-20 01:14 97,800 --a------ c:\windows\System32\infocardapi.dll 2009-02-06 14:14 . 2008-06-20 01:14 43,544 --a------ c:\windows\System32\PresentationHostProxy.dll 2009-02-06 14:14 . 2008-06-20 01:14 37,384 --a------ c:\windows\System32\infocardcpl.cpl 2009-02-06 14:14 . 2008-06-20 01:14 11,264 --a------ c:\windows\System32\icardres.dll 2009-02-06 14:09 . 2008-07-27 18:03 282,112 --a------ c:\windows\System32\mscoree.dll 2009-02-06 14:09 . 2008-07-27 18:03 158,720 --a------ c:\windows\System32\mscorier.dll 2009-02-06 14:09 . 2008-07-27 18:03 96,760 --a------ c:\windows\System32\dfshim.dll 2009-02-06 14:09 . 2008-07-27 18:03 83,968 --a------ c:\windows\System32\mscories.dll 2009-02-06 14:09 . 2008-07-27 18:03 41,984 --a------ c:\windows\System32\netfxperf.dll 2009-02-06 14:08 . 2009-02-06 14:08 <DIR> d-------- c:\program files\Microsoft Silverlight 2009-02-06 13:51 . 2009-02-06 13:51 <DIR> d-------- c:\users\Nicky\AppData\Roaming\Malwarebytes 2009-02-04 11:39 . 2009-02-04 11:39 <DIR> d-------- c:\users\Nicky\AppData\Roaming\HP 2009-02-02 21:41 . 2006-10-26 19:56 32,592 --a------ c:\windows\System32\msonpmon.dll 2009-02-02 21:38 . 2009-02-02 21:38 <DIR> d-------- c:\windows\PCHEALTH 2009-02-02 21:38 . 2009-02-02 21:38 <DIR> d-------- c:\program files\Microsoft.NET 2009-02-02 21:36 . 2009-02-02 21:36 <DIR> d-------- c:\program files\Microsoft Visual Studio 8 2009-02-02 21:34 . 2009-02-05 13:57 <DIR> d-------- c:\users\All Users\Microsoft Help 2009-02-02 21:34 . 2009-02-05 13:57 <DIR> d-------- c:\programdata\Microsoft Help 2009-02-02 21:33 . 2009-02-02 21:33 <DIR> dr-h----- C:\MSOCache 2009-02-02 19:52 . 2009-02-02 19:52 <DIR> d-------- c:\users\Admin\AppData\Roaming\InstallShield Installation Information 2009-02-02 19:52 . 2009-02-02 19:52 <DIR> d-------- c:\users\Admin\AppData\Roaming\FirstClass 2009-02-02 19:52 . 2001-05-03 10:36 4,710 --a------ c:\windows\System32\fc.ico 2009-02-02 19:52 . 1996-02-26 22:15 2,528 --a------ c:\windows\FCIC.INI 2009-02-01 12:02 . 2009-02-10 20:51 <DIR> d-------- c:\users\Nicky\AppData\Roaming\StarOffice8 2009-02-01 12:01 . 2009-02-01 12:01 <DIR> d-------- c:\program files\MSXML 4.0 2009-01-30 18:59 . 2008-06-24 14:46 104,992 --a------ c:\windows\RTKAUDIOSERVICE.EXE 2009-01-30 18:59 . 2007-11-14 15:18 553 --a------ c:\windows\USetup.iss 2009-01-30 18:58 . 2009-01-30 18:58 <DIR> d-------- c:\users\Admin\AppData\Roaming\WinBatch 2009-01-30 18:58 . 2009-01-30 18:58 <DIR> d-------- c:\program files\Realtek 2009-01-30 18:58 . 2008-07-03 11:27 6,266,880 --a------ c:\windows\RtHDVCpl.exe 2009-01-30 18:58 . 2008-04-02 09:27 1,196,032 --a------ c:\windows\RtlUpd.exe 2009-01-30 18:58 . 2008-03-05 18:07 520,192 --a------ c:\windows\RtlExUpd.dll 2009-01-30 18:58 . 2009-01-30 18:58 319,456 --a------ c:\windows\DIFxAPI.dll 2009-01-30 18:58 . 2009-01-30 18:58 315,392 --a------ c:\windows\HideWin.exe 2009-01-30 18:45 . 2009-01-30 18:45 <DIR> d-------- c:\users\Admin\AppData\Roaming\HP 2009-01-30 18:34 . 2009-01-30 18:34 <DIR> d-------- c:\users\All Users\WEBREG 2009-01-30 18:34 . 2009-01-30 18:34 <DIR> d-------- c:\programdata\WEBREG 2009-01-30 18:27 . 2009-01-30 18:27 0 --ah----- c:\windows\System32\drivers\Msft_User_WpdFs_01_00_00.Wdf 2009-01-30 17:49 . 2009-01-30 17:49 <DIR> d-------- c:\users\All Users\HPSSUPPLY 2009-01-30 17:49 . 2009-01-30 17:49 <DIR> d-------- c:\users\Admin\AppData\Roaming\HPAppData 2009-01-30 17:49 . 2009-01-30 17:49 <DIR> d-------- c:\programdata\HPSSUPPLY 2009-01-30 17:47 . 2009-01-30 17:47 <DIR> d-------- c:\program files\Common Files\Hewlett-Packard 2009-01-30 17:43 . 2007-03-17 06:39 958,464 --a------ c:\windows\System32\hpotiop4.dll 2009-01-30 17:43 . 2007-03-17 06:39 675,840 --a------ c:\windows\System32\hpowiax4.dll 2009-01-30 17:43 . 2007-03-08 04:20 364,544 --a------ c:\windows\System32\hppldcoi.dll 2009-01-30 17:43 . 2007-03-08 04:20 309,760 --a------ c:\windows\System32\difxapi.dll 2009-01-30 17:43 . 2007-03-17 06:39 303,104 --a------ c:\windows\System32\hpovst11.dll 2009-01-30 17:43 . 2007-03-30 15:29 267,864 --a------ c:\windows\System32\hpzids01.dll 2009-01-30 17:43 . 2007-03-28 14:01 118,272 --a------ c:\windows\System32\hpz3l5ha.dll 2009-01-25 21:16 . 2009-01-31 19:18 <DIR> d-------- c:\users\Nicky\temp 2009-01-22 12:54 . 2008-04-26 08:26 891,448 --a------ c:\windows\System32\drivers\tcpip.sys 2009-01-22 12:53 . 2008-09-18 04:56 147,456 --a------ c:\windows\System32\Faultrep.dll 2009-01-22 12:53 . 2008-09-18 04:56 125,952 --a------ c:\windows\System32\wersvc.dll 2009-01-22 12:38 . 2009-01-22 12:38 <DIR> d-------- c:\users\Admin\AppData\Roaming\PC Tools 2009-01-22 12:38 . 2009-02-10 17:38 <DIR> d-------- c:\program files\Spyware Doctor 2009-01-22 12:38 . 2009-01-22 12:45 81,288 --a------ c:\windows\System32\drivers\iksyssec.sys 2009-01-22 12:38 . 2009-01-22 12:45 66,952 --a------ c:\windows\System32\drivers\iksysflt.sys 2009-01-22 12:38 . 2009-01-22 12:45 40,840 --a------ c:\windows\System32\drivers\ikfilesec.sys 2009-01-22 12:38 . 2008-06-02 15:19 29,576 --a------ c:\windows\System32\drivers\kcom.sys 2009-01-22 12:31 . 2009-02-09 21:29 <DIR> d-------- c:\users\All Users\Google Updater 2009-01-22 12:31 . 2009-02-09 21:29 <DIR> d-------- c:\programdata\Google Updater 2009-01-22 12:31 . 2009-01-22 12:31 <DIR> d-------- c:\program files\Google 2009-01-22 12:25 . 2008-06-23 11:05 155,648 -ra------ c:\windows\System32\JavaAccessBridge.dll 2009-01-22 12:25 . 2008-06-23 10:59 81,920 -ra------ c:\windows\System32\WindowsAccessBridge.dll 2009-01-22 12:25 . 2008-06-23 11:02 32,768 -ra------ c:\windows\System32\JAWTAccessBridge.dll 2009-01-22 12:23 . 2009-01-22 12:23 <DIR> d-------- c:\windows\System32\Adobe 2009-01-22 12:08 . 2009-01-22 12:08 <DIR> d-------- C:\PerfLogs 2009-01-22 11:56 . 2009-02-10 20:19 <DIR> d-------- c:\users\Admin\AppData\Roaming\StarOffice8 2009-01-22 11:12 . 2009-01-22 11:12 <DIR> d-------- c:\users\All Users\ATI 2009-01-22 11:12 . 2009-01-22 11:12 <DIR> d-------- c:\programdata\ATI 2009-01-22 11:03 . 2009-01-22 11:03 <DIR> d-------- C:\ATI 2009-01-21 22:12 . 2009-01-21 22:12 <DIR> d-------- c:\program files\Browsealoud 2009-01-21 22:11 . 2009-01-21 22:11 <DIR> d-------- c:\program files\KAZ (Keyboard A-Z) 2009-01-21 22:11 . 2009-01-21 22:10 737,280 --a------ c:\windows\iun6002.exe 2009-01-21 22:07 . 2009-01-21 22:07 <DIR> d-------- c:\program files\Sun 2009-01-21 22:05 . 2009-01-21 22:05 <DIR> d-------- C:\adabas 2009-01-21 22:02 . 2009-01-21 22:03 <DIR> d-------- c:\program files\Lyceum 2009-01-21 22:02 . 2001-08-10 01:26 278,581 --a------ c:\windows\System32\temp.000 2009-01-21 22:01 . 2009-01-21 22:01 <DIR> d-------- c:\users\All Users\FirstClass 2009-01-21 22:01 . 2009-01-21 22:01 <DIR> d-------- c:\programdata\FirstClass 2009-01-21 22:01 . 2009-02-02 19:52 <DIR> d-------- c:\program files\FirstClass 2009-01-21 21:51 . 2009-01-21 21:51 <DIR> d-------- c:\program files\Common Files\Adobe 2009-01-21 21:37 . 2008-01-19 07:33 2,623,488 --a------ c:\windows\System32\SLsvc.exe 2009-01-21 21:37 . 2008-01-19 07:36 1,541,120 --a------ c:\windows\System32\onex.dll 2009-01-21 21:35 . 2008-01-19 06:06 8,147,456 --a------ c:\windows\System32\wmploc.DLL 2009-01-21 21:34 . 2008-01-19 07:36 704,512 --a------ c:\windows\System32\SmiEngine.dll 2009-01-21 21:34 . 2008-01-19 07:36 357,888 --a------ c:\windows\System32\wbemcomn.dll 2009-01-21 21:34 . 2008-01-19 07:34 305,152 --a------ c:\windows\System32\msdelta.dll 2009-01-21 21:34 . 2008-01-19 07:34 258,560 --a------ c:\windows\System32\dpx.dll 2009-01-21 21:34 . 2008-01-19 07:34 246,784 --a------ c:\windows\System32\drvstore.dll 2009-01-21 21:34 . 2008-01-19 07:36 218,624 --a------ c:\windows\System32\wdscore.dll 2009-01-21 21:34 . 2008-01-19 07:36 139,264 --a------ c:\windows\System32\SmiInstaller.dll 2009-01-21 21:34 . 2008-01-19 07:33 130,560 --a------ c:\windows\System32\PkgMgr.exe 2009-01-21 21:34 . 2008-01-19 07:36 129,536 --a------ c:\windows\System32\sqmapi.dll 2009-01-21 21:34 . 2008-01-19 07:35 35,328 --a------ c:\windows\System32\mspatcha.dll 2009-01-21 21:34 . 2006-11-02 09:39 6,656 --a------ c:\windows\System32\kbd106.dll 2009-01-21 18:18 . 2008-10-22 01:22 2,048 --a------ c:\windows\System32\tzres.dll 2009-01-21 18:07 . 2008-06-23 01:59 2,868,736 --a------ c:\windows\System32\mf.dll 2009-01-21 18:07 . 2008-10-21 05:25 1,645,568 --a------ c:\windows\System32\connect.dll 2009-01-21 18:07 . 2008-06-23 01:59 996,352 --a------ c:\windows\System32\WMNetMgr.dll 2009-01-21 18:07 . 2008-08-28 03:40 712,704 --a------ c:\windows\System32\WindowsCodecs.dll 2009-01-21 18:07 . 2008-08-28 03:40 425,472 --a------ c:\windows\System32\PhotoMetadataHandler.dll 2009-01-21 18:07 . 2008-08-28 03:40 347,136 --a------ c:\windows\System32\WindowsCodecsExt.dll 2009-01-21 18:07 . 2008-12-16 02:42 288,768 --a------ c:\windows\System32\drivers\srv.sys 2009-01-21 18:07 . 2008-01-19 07:34 98,816 --a------ c:\windows\System32\mfps.dll 2009-01-21 18:07 . 2008-06-23 01:58 94,720 --a------ c:\windows\System32\logagent.exe 2009-01-21 18:07 . 2008-01-19 07:33 53,248 --a------ c:\windows\System32\rrinstaller.exe 2009-01-21 18:07 . 2008-01-19 07:33 24,576 --a------ c:\windows\System32\mfpmp.exe 2009-01-21 17:51 . 2008-10-16 21:13 1,809,944 --a------ c:\windows\System32\wuaueng.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-02-10 21:48 --------- d---a-w c:\programdata\TEMP 2009-02-10 20:39 --------- d-----w c:\program files\Malwarebytes' Anti-Malware 2009-02-10 19:52 --------- d-----w c:\programdata\Spybot - Search & Destroy 2009-02-10 18:50 --------- d-----w c:\program files\SpywareBlaster 2009-02-08 16:14 --------- d-----w c:\programdata\HP 2009-02-05 21:06 51,792 ----a-w c:\windows\system32\drivers\aswMonFlt.sys 2009-02-02 21:39 --------- d-----w c:\program files\MSBuild 2009-01-30 18:58 --------- d--h--w c:\program files\InstallShield Installation Information 2009-01-30 18:27 --------- d-----w c:\programdata\Hewlett-Packard 2009-01-30 17:49 --------- d-----w c:\program files\HP 2009-01-22 12:21 --------- d-----w c:\program files\ATI 2009-01-22 12:20 174 --sha-w c:\program files\desktop.ini 2009-01-22 12:14 --------- d-----w c:\program files\Windows Sidebar 2009-01-22 12:14 --------- d-----w c:\program files\Windows Photo Gallery 2009-01-22 12:14 --------- d-----w c:\program files\Windows Mail 2009-01-22 12:14 --------- d-----w c:\program files\Windows Journal 2009-01-22 12:14 --------- d-----w c:\program files\Windows Defender 2009-01-22 12:14 --------- d-----w c:\program files\Windows Collaboration 2009-01-22 12:14 --------- d-----w c:\program files\Windows Calendar 2009-01-22 11:57 82,432 ----a-w c:\windows\System32\axaltocm.dll 2009-01-22 11:57 101,888 ----a-w c:\windows\System32\ifxcardm.dll 2009-01-22 11:08 --------- d-----w c:\program files\ATI Technologies 2009-01-21 22:06 --------- d-----w c:\program files\Java 2009-01-14 16:11 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys 2009-01-14 16:11 15,504 ----a-w c:\windows\system32\drivers\mbam.sys 2009-01-06 11:29 965,664 ----a-w c:\windows\System32\RtkPgExt.dll 2009-01-06 11:29 44,064 ----a-w c:\windows\System32\RtkCoInst.dll 2009-01-06 11:29 322,080 ----a-w c:\windows\System32\RtkApoApi.dll 2009-01-06 11:29 2,510,368 ----a-w c:\windows\System32\RtkAPO.dll 2009-01-06 11:07 2,261,024 ----a-w c:\windows\system32\drivers\RTKVHDA.sys 2008-12-01 20:45 262,144 ----a-w c:\windows\System32\Oemdspif.dll 2008-12-01 19:56 57,344 ----a-w c:\windows\System32\amdcalrt.dll 2008-12-01 19:56 53,248 ----a-w c:\windows\System32\amdcalcl.dll 2008-12-01 19:53 3,256,320 ----a-w c:\windows\System32\amdcaldd.dll 2008-11-16 17:23 269,312 ----a-w c:\windows\System32\es.dll 2008-11-15 21:57 61,440 ----a-w c:\windows\System32\winipsec.dll 2008-11-15 21:57 361,984 ----a-w c:\windows\System32\IPSECSVC.DLL 2008-11-15 21:57 28,672 ----a-w c:\windows\System32\FwRemoteSvr.dll 2008-11-15 21:57 272,896 ----a-w c:\windows\System32\polstore.dll 2008-11-15 21:56 2,560 ----a-w c:\windows\AppPatch\AcRes.dll 2008-11-15 21:56 1,695,744 ----a-w c:\windows\System32\gameux.dll 2008-11-15 21:54 428,544 ----a-w c:\windows\System32\EncDec.dll 2008-11-15 21:54 293,376 ----a-w c:\windows\System32\psisdecd.dll 2008-11-15 21:51 303,616 ----a-w c:\windows\System32\wmpeffects.dll 2008-11-15 21:51 2,032,640 ----a-w c:\windows\System32\win32k.sys 2008-11-15 21:50 2,048 ----a-w c:\windows\System32\msxml3r.dll 2008-11-15 21:50 1,191,936 ----a-w c:\windows\System32\msxml3.dll 2008-11-15 21:46 988,216 ----a-w c:\windows\System32\winload.exe 2008-11-15 21:46 927,288 ----a-w c:\windows\System32\winresume.exe 2008-11-15 21:46 615,992 ----a-w c:\windows\System32\ci.dll 2008-11-15 21:46 6,656 ----a-w c:\windows\System32\kbd106n.dll 2008-11-15 21:46 46,592 ----a-w c:\windows\System32\setbcdlocale.dll 2008-11-15 21:46 40,960 ----a-w c:\windows\System32\srclient.dll 2008-11-15 21:46 378,368 ----a-w c:\windows\System32\srcore.dll 2008-11-15 21:46 318,464 ----a-w c:\windows\System32\rstrui.exe 2008-11-15 21:46 19,000 ----a-w c:\windows\System32\kd1394.dll 2008-11-15 21:46 14,848 ----a-w c:\windows\System32\srdelayed.exe 2008-11-15 21:45 443,392 ----a-w c:\windows\System32\win32spl.dll 2008-11-15 21:45 37,888 ----a-w c:\windows\System32\printcom.dll 2008-11-15 21:45 14,848 ----a-w c:\windows\System32\wshrm.dll 2008-11-15 21:44 84,480 ----a-w c:\windows\System32\INETRES.dll 2008-11-15 21:44 738,304 ----a-w c:\windows\System32\inetcomm.dll 2008-11-15 21:44 1,314,816 ----a-w c:\windows\System32\quartz.dll 2008-11-15 21:43 3,601,464 ----a-w c:\windows\System32\ntkrnlpa.exe 2008-11-15 21:43 3,549,240 ----a-w c:\windows\System32\ntoskrnl.exe 2008-11-15 21:42 2,048 ----a-w c:\windows\System32\msxml6r.dll 2008-11-15 21:42 1,334,272 ----a-w c:\windows\System32\msxml6.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920] "HPADVISOR"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-01-19 942080] "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952] "SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296] "WindowsWelcomeCenter"="oobefldr.dll" [2008-01-19 c:\windows\System32\oobefldr.dll] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536] "KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536] "OsdMaestro"="c:\program files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" [2007-02-15 118784] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792] "SunJavaUpdateReg"="c:\windows\system32\jureg.exe" [2007-04-07 54936] "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 49152] "avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_01\bin\jusched.exe" [2007-04-07 132760] "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-29 61440] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648] "RtHDVCpl"="RtHDVCpl.exe" [2008-07-03 c:\windows\RtHDVCpl.exe] c:\users\Nicky\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ StarOffice 8.lnk - c:\program files\Sun\StarOffice 8\program\quickstart.exe [2006-01-25 122880] c:\users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ StarOffice 8.lnk - c:\program files\Sun\StarOffice 8\program\quickstart.exe [2006-01-25 122880] c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-03-11 210520] Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2008-11-16 692224] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "msacm.l3codecp"= l3codecp.acm [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules] "{228DB6AE-B331-49F9-85AF-CA530B75C712}"= c:\program files\Cyberlink\PowerDirector\PDR.EXE:CyberLink PowerDirector "{C62CED11-C658-439E-A923-F7FCAF80EEE5}"= UDP:c:\program files\CCleaner\CCleaner.exe:CCleaner "{BC07915E-DA09-44F4-8EE9-C4F03F3F4820}"= TCP:c:\program files\CCleaner\CCleaner.exe:CCleaner "{51AB4259-2418-43CC-9988-9E1A8AC89986}"= UDP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware "{791F1011-800A-4331-8C9C-94BF119D5E74}"= TCP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware "{E51A6790-8C1D-4138-88BB-B6DE5EF2E752}"= UDP:c:\program files\Alwil Software\Avast4\ashAvast.exe:avast! Antivirus "{5369CAA1-EF4B-4BF5-A35A-4C7DEA05F8AA}"= TCP:c:\program files\Alwil Software\Avast4\ashAvast.exe:avast! Antivirus "{A358A77A-BB02-4568-ADED-B1C8AF8B1365}"= UDP:c:\program files\Malwarebytes' Anti-Malware\mbam.exe:Malwarebytes' Anti-Malware "{394D8321-2C27-4A4D-87D1-629A08106270}"= TCP:c:\program files\Malwarebytes' Anti-Malware\mbam.exe:Malwarebytes' Anti-Malware "{665D09EF-3084-4CE4-992D-867C1B8325D4}"= UDP:c:\program files\Spybot - Search & Destroy\SpybotSD.exe:Spybot - Search & Destroy "{6812DD5F-9201-410E-8273-40AD64B7576C}"= TCP:c:\program files\Spybot - Search & Destroy\SpybotSD.exe:Spybot - Search & Destroy "{55F17FC6-AB10-45CB-9843-72B2EEF2934A}"= UDP:c:\program files\SpywareBlaster\spywareblaster.exe:SpywareBlaster "{684C0B55-E22F-4F0C-9237-9ABEC5049E97}"= TCP:c:\program files\SpywareBlaster\spywareblaster.exe:SpywareBlaster "{5FDC9F67-7700-4DD2-8C1C-93E4F44AFE66}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook "{267FCC6D-2E0B-44DE-A7DC-FDA1DCAA478C}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove "{38C2A724-58BC-4EF2-9FAC-1BDF2E9BE7AA}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove "{8EF6F9D1-20AA-4D5B-9517-BFE7CC0DDBC2}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote "{9C1A4E7A-95CC-4663-981A-D265C3282D0A}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote R1 aswSP;avast! Self Protection;c:\windows\System32\drivers\aswSP.sys [2008-11-15 114768] R2 aswFsBlk;aswFsBlk;c:\windows\System32\drivers\aswFsBlk.sys [2008-11-15 20560] R2 aswMonFlt;aswMonFlt;c:\windows\System32\drivers\aswMonFlt.sys [2008-11-15 51792] R3 3xHybrid;ASUSTek SAA713x PCI Card;c:\windows\System32\drivers\3xHybrid.sys [2008-02-28 2831232] R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\System32\drivers\netr73.sys [2008-10-21 497152] S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2009-01-22 356920] --- Other Services/Drivers In Memory --- *Deregistered* - mchInjDrv [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc . Contents of the 'Scheduled Tasks' folder 2009-02-10 c:\windows\Tasks\Google Software Updater.job - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-01-22 12:31] 2008-11-15 c:\windows\Tasks\HPCeeScheduleForNicky.job - c:\program files\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2007-12-06 20:10] 2009-02-09 c:\windows\Tasks\User_Feed_Synchronization-{567C6867-59C0-4746-9122-C263E1D46154}.job - c:\windows\system32\msfeedssync.exe [2008-01-19 07:33] 2009-02-10 c:\windows\Tasks\User_Feed_Synchronization-{DB798DFF-8BCE-4FCA-8D55-6FCAF6621B3B}.job - c:\windows\system32\msfeedssync.exe [2008-01-19 07:33] . . ------- Supplementary Scan ------- . uStart Page = hxxp://h71036.www7.hp.com/hho/cache/565310-0-0-225-121.html mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=desktop IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000 FF - ProfilePath - c:\users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\r7yzjp50.default\ FF - prefs.js: browser.startup.homepage - hxxp://h71036.www7.hp.com/hho/cache/565310-0-0-225-121.html FF - plugin: c:\program files\Google\Google Updater\2.4.1441.4352\npCIDetect13.dll FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll . ************************************************************************** catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-02-10 21:52:13 Windows 6.0.6001 Service Pack 1 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'Explorer.exe'(5020) c:\program files\Logitech\SetPoint\lgscroll.dll . Completion time: 2009-02-10 21:53:14 ComboFix-quarantined-files.txt 2009-02-10 21:53:11 ComboFix2.txt 2009-02-10 20:29:32 Pre-Run: 404,121,911,296 bytes free Post-Run: 404,087,967,744 bytes free 316 --- E O F --- 2009-02-10 20:03:19 Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:54:01, on 10/02/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\RtHDVCpl.exe C:\hp\support\hpsysdrv.exe C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Windows\system32\schtasks.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe C:\Windows\ehome\ehtray.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Sun\StarOffice 8\program\soffice.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Sun\StarOffice 8\program\soffice.BIN C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\hp\kbd\kbd.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\System32\mobsync.exe C:\Windows\Explorer.exe C:\Users\Admin\Desktop\FIX\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://h71036.www7.hp.com/hho/cache/565310-0-0-225-121.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter O4 - Startup: StarOffice 8.lnk = C:\Program Files\Sun\StarOffice 8\program\quickstart.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe -- End of file - 8382 bytes Back to Top
Touch Forum Moderator Date Joined Jun 2004 Total Posts : 18005 Posted 2-12-2009 2:13 (GMT +2) Hello
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
Reboot, and tell if you stil get the message ?
Do NOT post your problem in someone elses thread.
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mowatt_uk New Member Date Joined Jun 2008 Total Posts : 8 Posted 2-13-2009 10:14 (GMT +2)
Touch Forum Moderator Date Joined Jun 2004 Total Posts : 18005 Posted 2-14-2009 7:09 (GMT +2) Sounds good
Since this issue appears to be resolved ... this Topic has been closed.
If you need this topic reopened, please contact Me with the address of the thread. Thank you !
Do NOT post your problem in someone elses thread.
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