Bullguard 6 locks network card - supporter told me to do HJT

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Mr. T.
New Member

Date Joined Sep 2005
Total Posts : 1

Posted 9-26-2005 11:22 (GMT +1)

Hi,

I'm having this problem with Bullguard 6, that after a day or so, all my network connections just shuts down - no connection to router, internet whatsoever. If I go to DOS ("CMD"), and run ipconfig.exe, I get this error message: http://photos1.blogger.com/img/20/3567/400/error%200xc0000142.jpg (not my picture - but 100% exact message).

This problem also occured on my laptop, running Bullguard 5.

If I uninstall Bullguard 6 from my desktop, install Bullguard 4.5, then there's no problem if I run computer for like a week or so. However, for some reason the latest program update to 4.5 makes it impossible for me to receive files internal on my network, with Miranda/ICQ (tested it several times, with and without update, etc etc).

So, basically I would just like to run Bullguard 6, without any problems :)

Here's a HJT log, if there should be any spyware causing my problem (as the supporter said).

Now, please do your thing - thanks

Logfile of HijackThis v1.99.1
Scan saved at 00:22:02, on 27-09-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
d:\Programmer\BullGuard Software\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
D:\Programmer\Sitecom\Bluetooth-software\bin\btwdins.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\CTHELPER.EXE
D:\Programmer\Logitech\iTouch\iTouch\iTouch.exe
D:\Programmer\DU Meter\DUMeter.exe
C:\Programmer\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
D:\Programmer\D-Tools\daemon.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Programmer\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\rundll32.exe
D:\programmer\Asus Probe\AsusProb.exe
C:\Programmer\Java\jre1.5.0_04\bin\jusched.exe
D:\Programmer\Hold'em Assistant\LiveAssistant.exe
C:\WINDOWS\Dit.exe
C:\WINDOWS\system32\RUNDLL32.EXE
D:\Programmer\iTunes\iTunesHelper.exe
C:\Programmer\MSN Messenger\MsnMsgr.Exe
C:\Programmer\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programmer\Google\Google Talk\googletalk.exe
D:\Programmer\Microsoft ActiveSync\WCESCOMM.EXE
D:\Programmer\BullGuard Software\BullGuard\bullguard.exe
C:\Programmer\Logitech\Video\FxSvr2.exe
D:\Programmer\Yahoo! Msg\Messenger\ypager.exe
D:\Programmer\iPod\bin\iPodService.exe
D:\Programmer\Sitecom\Bluetooth-software\BTTray.exe
C:\WINDOWS\System32\svchost.exe
D:\Programmer\Logitech\SetPoint\SetPoint.exe
C:\Programmer\SEC\Natural Color\NaturalColorLoad.exe
C:\Programmer\Fælles filer\Logitech\KHAL\KHALMNPR.EXE
D:\PROGRA~1\Sitecom\BLUETO~1\BTSTAC~1.EXE
C:\Programmer\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
D:\Programmer\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Programmer\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Programmer\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Programmer\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Programmer\Mozilla Firefox\firefox.exe
D:\Programmer\Azureus\Azureus.exe
C:\Programmer\Java\jre1.5.0_04\bin\javaw.exe
D:\Programmer\Miranda\miranda32.exe
D:\Programmer\iTunes\iTunes.exe
D:\Programmer\MediaServices\Allofmp3\Allofmp3.exe
D:\Programmer\xchat\xchat.exe
C:\Do!!!ents and Settings\Klaus Thuesen\Skrivebord\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 80.196.146.105:81
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Programmer\Yahoo! Msg\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - D:\Programmer\Yahoo! Msg\Common\YIeTagBm.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Programmer\Google\Google Desktop Search\GoogleDesktopIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Programmer\Yahoo! Msg\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] d:\Programmer\Logitech\iTouch\iTouch\iTouch.exe
O4 - HKLM\..\Run: [DU Meter] D:\Programmer\DU Meter\DUMeter.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [StatusClient] C:\Programmer\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Programmer\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Programmer\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmer\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmer\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ASUS Probe] d:\programmer\Asus Probe\AsusProb.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [HoldemAssistant] D:\Programmer\Hold'em Assistant\LiveAssistant.exe
O4 - HKLM\..\Run: [CICache] CICache.exe
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "D:\Programmer\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmer\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Programmer\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] C:\Programmer\Logitech\Video\ManifestEngine.exe boot
O4 - HKCU\..\Run: [googletalk] "C:\Programmer\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Programmer\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [BullGuard] "d:\Programmer\BullGuard Software\BullGuard\bullguard.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Programmer\Yahoo! Msg\Messenger\ypager.exe" -quiet
O4 - Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: Adobe Reader Hurtigstart.lnk = C:\Programmer\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = D:\Programmer\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///D:\Programmer\Yahoo! Msg\Common/ycsrch.htm
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send til &Bluetooth - D:\Programmer\Sitecom\Bluetooth-software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///D:\Programmer\Yahoo! Msg\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///D:\Programmer\Yahoo! Msg\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///D:\Programmer\Yahoo! Msg\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - d:\Programmer\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Programmer\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Programmer\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Programmer\Yahoo! Msg\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: bet365 Poker - {B1BA4A3F-1C95-497b-9F82-F8DA4A5C89DD} - C:\Programmer\bet365MPP\MPPoker.exe
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - D:\Programmer\Sitecom\Bluetooth-software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - D:\Programmer\Sitecom\Bluetooth-software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.kawagpz.dk
O15 - Trusted Zone: http://*.mulder.dk
O15 - Trusted Zone: http://*.siteservercms.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Programmer\Yahoo! Msg\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121248351812
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey®) - https://netbank.danskebank.dk/html/activex/e-Safekey/DB/e-Safekey.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://system.siteservercms.com/Common/Components/XUpload.ocx
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard, Ltd. - d:\Programmer\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - D:\Programmer\Sitecom\Bluetooth-software\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Programmer\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

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