Hi, Daughter has somehow got alpha antivirus on my laptop and I cannot unistall or get rid of it usingh normal removal, inc bullguard or adaware. Any suggestions please as its seems a real nuisence.
Sorry your request got overlooked. It you still would like assistance, please do the following:
To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.
Download RSIT (random's system information tool) from here to your desktop. Then click on the RSIT.exe to open the RSIT display, and click the Continue button.
If necessary allow it to locate or download a copy of HijackThis as needed.
Once the scan completes a textbox will open - copy/paste those contents here for review please. The log can also be found at C:\rsit\log.txt.
RSIT will also create a second log, info.txt, which will be minimized to your taskbar. Post that here as well please (it will also be stored at C:\rsit\info.txt).
You can break logs into parts and use separate posts here when replying and posting the log files, if needed.Click here and help my friend help stop leukemia, lymphoma, Hodgkin lymphoma and myeloma from taking more lives.
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