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cannot uninstall bullguard

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jeroen
New Member

Date Joined Apr 2004
Total Posts : 1

Posted 4-24-2004 5:31 (GMT +1)

Hi,

When you would like to update you must first uninstall the old version of BullGuard. When i try to uninstall i receive the following error:

Error number: 0x80040707

Description: Dll function call crashed: ISRT.LnchAppAndWait

Setup will now terminate

Can someone please tell me how to uninstall?

Thnx

Petria
Junior Member

Date Joined Mar 2004
Total Posts : 90

Posted 4-28-2004 1:27 (GMT +1)

You can try to uninstall Bullguard 3.5 using the manual removal procedure you can find at:

http://www.bullguard.com/uninstall35.aspx

If you encounter problems send an email with screenshots at: support@bullguard.com

ariya
New Member

Date Joined May 2004
Total Posts : 2

Posted 5-15-2004 6:05 (GMT +1)

what i can do with error 2605

ariya
New Member

Date Joined May 2004
Total Posts : 2

Posted 5-15-2004 6:06 (GMT +1)

how can i install my bullguard

matty k
New Member

Date Joined May 2004
Total Posts : 14

Posted 5-16-2004 6:43 (GMT +1)

everyime i try and unistall bullguard my computer restarts and a blue screen come up with some sort of code on it i have the same problem when i install updates and help wud be great.matty.k. shakehead

Petria
Junior Member

Date Joined Mar 2004
Total Posts : 90

Posted 5-30-2004 8:26 (GMT +1)

This is due to a conflict that Bullguard encounters with another antivirus software you might have installed on your computer.

When installing Bullguard you are warned about this kind of problems that are generated by the use of 2 antivirus products.

If you want to safely remove Bullguard I suggest you to try Safe Mode.

To enter Safe Mode please reboot your system and keep pressing F8 before the loading screen of Windows appears (if you see the logo of Windows you'll have to reboot again).

The second solution would be to find and rename the following file: regspy.sys, reboot your system and try again to uninstall Bullguard.

The regspy.sys file is located in the following folder:

<local disk>:\Program Files\Bullguard

We have a patch for this problem that is still in the testing phase and it will be posted soon.

If there are volunteers that want to help us and test this patch please address us to: support@bullguard.com.

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