Once installed, run CCleaner click the Windows tab
Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files
System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data
Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok
Then click Run Cleaner (bottom right) then Exit
Reboot
Please download Malwarebytes' Anti-Malware:
Or here:
to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Please connect all your external hard drive/flash drive before running Malwarebyte
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location.
Post malwarebyte log
Do NOT post your problem in someone elses thread.
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