Hi there i am needing help removing pceu virus on my computer i have read various fixes online etc and tried to do them with no results i cannot access safe mode or safe networking mode when go into this i just get a white screen from the virus and cant access anything in windows so the only one i can go into is safemode with commmand , i managed to get the malware bytes download on the computer on this mode from dowloading it from other computer and putting it on a cd and then putting it on this one.
so i did a scan with malware but ibviously as can only get access to safe mode command i cant update malware which is needed to do to remove virus as you cant access internet in this mode.
i dont know what else to do i have no restore points either to go back there was a restore point which i did week ago but is showing none. so cant use that route either, i have alot of files on the computer which i dont want to lose either,
so any help on what i can do to remove this virus would be greatly appreciated. i also did check the shell file thing and it does have explorer.exe in it already,
In Command Prompt you can type: explorer.exe to start a more friendly view. Removing a Ransomware infection starts with you creating a new Windows User (Administrator) account, so this is the first step you should take once you start explorer.exe. You can do this from Control Panel > User Accounts.
Start the computer normally, login with the new account, update Malwarebytes and scan.