About a week ago I lost the broadband connection on my HP Pavillion (Vista SP2).  Computer is horribly slow.  Anytime I try to run a program or a service, such as msconfig, I receive the error that "The Specified Service does not exist as an installed service."

 

I'm running McAfee Total Protection which updates automatically.   I've run a McAfee full scan, a Malwarebytes full scan, Stinger, TDSSKILLER, McAfee Rootkit Removal (unsuccessful).  All of them have found nothing.  I've run the scans during a normal boot as well as safemode.

 

My USB and CD/R access is also shut down so I don't have a way to copy any logs to another PC and post them here in the forum.  I'm at a loss as what to do.

 

I would simply reload the PC, however I am unable to back anything up.  I know, I know, important things should always be backed up to a secondary source.  I recently lost my mother and husband to cancer (and then I had a work accident).  I'm trying to back up all of the photo's I have from their memorial services and such.  Life has been too crazy as of late and I didn't back them up... I didn't follow the number one rule. Back it up!

 

Not sure what my options are, but if someone has any suggstions, it would be greatly appreciated.

 

Christy